Sumaya Karim

Experienced professional with a strong background in sales and customer service. Formerly a Senior Sales Associate, adept at managing teams, achieving sales targets, and handling customer inquiries. Currently excelling as a Fashion Associate at Walmart, showcasing fashion expertise and assisting customers with style choices. Possessing transferable skills in leadership, communication, and problem-solving. Committed to curating fashion displays and providing top-notch fashion advice. Seeking new opportunities to leverage my diverse skill set and passion for delivering exceptional customer experiences.

Fashion Associate                                                                                                                             2023- Present
Walmart, Windsor, ON, Canada

• Provides excellent Customer Service by greeting all customers in a polite and friendly manner, assists customers by promotion products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Processes and stocking all fashion merchandise.
• Merchandises non-modular fashion items.
• Uses proper signage as the modular dictates.
• Replenishes and merchandises seasonal merchandise in a timely manner.

University of Windsor, Windsor, ON                                                                                               2023 - Present
Masters of Management — Human Resource Management