Sushma Barua

I have over 5+ years of expertise in Identity and Access Management domain which is a part of Information Security. I have more than 5 years of experience in the Identity and Access Management (IAM) area, which is a subset of Information Security. I'm familiar with the Help Desk environment because we have to engage with them on a regular basis to handle our users' access concerns. I've worked on Active Directory, where I created new user ids and revoked access when a role was terminated or changed. On a tool called ServiceNow, I used to manage requests and provision, de-provision, and alter user access based on their work function. I've been acknowledged for my ability to multi-task and come up with fresh ideas to make the process easier. There were many escalations, which I handled admirably since I pay close attention to every detail in order to provide the finest service possible.

I have over 5+ years of expertise in Identity and Access Management domain which is a part of Information Security. I have more than 5 years of experience in the Identity and Access Management (IAM) area, which is a subset of Information Security. I'm familiar with the Help Desk environment because we have to engage with them on a regular basis to handle our users' access concerns. I've worked on Active Directory, where I created new user ids and revoked access when a role was terminated or changed. On a tool called ServiceNow, I used to manage requests and provision, de-provision, and alter user access based on their work function. I've been acknowledged for my ability to multi-task and come up with fresh ideas to make the process easier. There were many escalations, which I handled admirably since I pay close attention to every detail in order to provide the finest service possible.

Graduation in B.com Computers

Diploma in Global Business Management

ITIL

Active Directory

MS Office