Sydney Allan

I have just graduated Cum Laude with an honours bachelor in Human Kinetics and I am extremely excited about entering this field and starting a career!

May 2022 - September 2024 

Content Technician Specialist (Summer Student) 

Desjardins Insurance, Ottawa, Ontario 

• Reviewed and evaluated policy holder home content loss submissions 
•  Researched content item values and values and adjusted policy holder claim submissions to ensure clients were appropriately indemnified
• Reviewed and interpreted insurance policy provisions to determine appropriate policy coverage and limitations 
• Completed claim data entry tasks efficiently and effectively 
• Communicated with policy holders and clients orally and in writing
• Worked independently and collaboratively with team
• Gained experience with MS Office tools

April 2023 - August 2023

Restaurant Server and Bartender

East Side Mario’s, Ottawa, Ontario

• Successfully resolved conflict resulting in customer satisfaction
• Gained experience multitasking in a fast-paced, public-facing service environment 
• Ensured satisfaction of 50-100 customers per shift by providing professional assistance and excellent customer service 
• Memorized over 45 drink and food items in order to give recommendations to guests

August 2021 - April 2022

Restaurant Hostess 

Milestones, Ottawa, Ontario 

• Organizational skills and workflow optimization by seating guests in appropriate tables
• Arranged and recorded reservations in person and by phone 
• Positive and approachable demeanour 
• Trained and monitored new staff  
• Effectively resolved customer issues and complaints

Honours Bachelor in Human Kinetics - Cum Laude