Syed Safiuddin

Dynamic team player with strong analytical skills, possessing fifteen years of technical, project management, process improvement, managed service and engineering experience, including bidding, cost estimating, procurement, scheduling, and field operations related to Telecom, Information Technology and Construction. Previous role included technical recruiting, outsourcing, Supplier negotiations, Supplier and Subcontractors prequalification, estimation for project quotation, contract management, risk management Purchase order, workload confirmation, invoice management, managing and Design RFP & RFQ, proficient in ERP and SCM Systems. Highly accomplished in consultative and interpersonal skills, with ability to build and maintain productive relationships with stakeholders.

Procurement Manager                                     January 2011 - September2022

ZTE Corporation

·        Responsible for designing and implementing strategies and works closely with project managers to ensure that materials and services are purchased at the lowest total cost from domestic and international sources to meet project requirements.

·        Identifies sourcing risks and ensure mitigating strategies with timely and effective issue resolution.

·        Targets key suppliers/subcontractors/vendors and evaluate performance.

·        Develops relationships and long-term partnerships with suppliers and vendors.

·        Maintains supplier material selection database and conducts supplier audits, quality assurance, prequalification and certification.

·        Manages, trains, develops and directs activities for purchasing with accountability, material sourcing and management, management reporting, and project budget reporting.

·        Overseeing follow-up with subcontractors for timely project deliveries, communicate, quality checks & ensuring timely payments.

·        Planning and managing the projects, ensuring completion of assignments within time and budgetary parameters.

·        Maintaining the Fiscal System for the purpose of recording, Forecasting, Monitoring, and maintaining the budget as per the individual project.

Network Operations Manager

June 2009 – December 2010

ZTE Corporation

·        Assists the NOC team in managing the daily workflow for all efforts involved in deploying and sustaining technology within our client’s data centers and facility.

·        Ability to interface with customer and partner-provider NOC management and technical personnel to quickly resolve network issues and restore service.

·        Working closely with management with process/procedure development and best practices as it pertains to network monitoring, ticketing, and trouble resolution, also Managing KPI and SLA with Customer Operation Director and IT Department

·        Oversees workloads and provides staff supervision to ensure that work is done accurately, efficiently and complies with policies, procedures, and standards as well as best working practices

·        Providing guidance, motivation, training requirements to achieve goals to increase performance

·        Ensure pro-actively monitor the data center systems uptime and connectivity to ensure system availability to prevent any down time, and coordinate problem resolution with vendor or second level support groups.

·        Supports the day-to-day operations to ensure support is available 24x7 to manage issues and escalations as required

·        Monitor data center systems uptime and performance including servers, network equipment’s, telecommunication connections, Email and IT security systems, and data center environment to prevent any down time.

·        Diagnose and log down hardware problems into incident ticketing system, coordinate the problem resolution with the respective vendor or second level support personnel.

·        Single Point of contact for Asset management (Network Equipment’s, Network components, Server & Server component, Software license, etc.)

Network Engineer                 

January 2008 – May 2009

ZTE Corporation

·        Managing and Troubleshooting IP/MPLS Backbone Network of MPLS Switches routers.

·        Preparing Configuration plan activity for IP/MPLS backbone network including customer router.

·        Preparing and maintaining database to record all changes occurs in the IP/MPLS backbone network.

·        Coordinating and troubleshooting with transmission team, the issues regarding Media\Transmission. Observing and troubleshooting the issues like packet drops, congestion, overload, traffic dip, and latency.

·        Maintaining reports like CPU utilization, Health checkup, Memory utilization, Alarms, Configuration backup, Incidents logs of all routers and switches. Monitoring alarms in backbone network.

·        Configure, verify, and troubleshoot a switch with VLANs and inter-switch communications.

·        Assist the Client with resolving any Network connectivity issues or escalate to appropriate Engineer and our Management.

·        Creating incident tickets based on Network alerts and timely updating of restoration activities.

·        Providing back-end support to customer complaints to the last mile. Providing technical Level 1-2 support troubleshooting.            

Bachelor of Technology in Electronics and Communication Engineering

Jawaharlal Nehru Technological University 2006, Hyderabad – India