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SYLVAIN MPOY

SYLVAIN MPOY

forklift operator

Customer Service / Support

Ottawa, Ottawa

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About SYLVAIN MPOY:

Versatile, reliable, and highly motivated, I hold a bachelor’s degree in computer science and recently completed forklift operator training. I have over four years of experience working in a hospital environment in India, where I developed strong interpersonal skills, adaptability, and a deep sense of responsibility through daily interaction with medical staff and patients. I also have experience as a security officer, which strengthened my discipline, attention to detail, and ability to remain calm under pressure. In addition, I hold a Red Cross certificate in first aid, enhancing my safety awareness and emergency response capabilities. I am eager to contribute my technical, logistical, and human skills to a dynamic team.

Experience

Payroll Manager

GSA – Kinshasa

August 2023 – Present

• Manage payroll processing for staff and contractors

• Ensure compliance with labor laws and internal policies

• Maintain accurate records of salaries, deductions, and benefits

• Coordinate with HR and finance departments for reporting and audits

Hospital Support Assistant

Narayana Hospital – India

August 2018 – December 2021

• Assisted medical staff in daily operations and patient care

• Maintained hygiene and safety standards in hospital wards

• Facilitated communication between patients and healthcare professionals

Security Officer

Private Company – Kinshasa

January 2021– June 2023

• Monitored access points and ensured the safety of personnel and property

• Responded to incidents and followed emergency protocols

• Maintained detailed security logs and reports

Education

Bachelor’s Degree in Computer science

Year of Graduation: 2014

• Solid foundation in IT systems, programming, and digital tools

• Developed analytical thinking and problem-solving skills

Forklift Operator Training

Training Center: LIFTOW

Issue Date: 20 August2025 

Expiry Date: 20 August 2028

• Trained in operating forklift trucks 

• Learned safety procedures and handling techniques

Red Cross Certificate

Issued by: Canadien Red Cross

Issue Date: 19- July -2025

Expiry date: 20-july-2028

• Basic first aid and emergency response

• Safety awareness and humanitarian principles

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