Sylvester Asuelimen

15+ years of experience in customer service risk management and administration. Positive reputation for quality service, attention to detail, problem-solving, multi-tasking, highly motivated, customer service skills, collaboration, and teamwork. Excellent ability to communicate with clients, knowledgeable in all aspects of branch operation and stakeholders’ management.

• Primary responsibility of playing a critical interface between the business and stakeholders
• Working closely with other members of the Service Team to deliver sustainable services.
• Successfully oversaw business operations of branches in the Southern zone of the country with high work quality. 
• Devised strategies to boost customer sales and drive product promotions in the open market
• Working with other staff members to build a safe, respectful atmosphere that encouraged growth and accountability. 
• Proper management of funds and transfers within and between bank branches
• Clearly addressed and communicated risk and issues with relevant stakeholders. 
• Devised, deployed, and monitored processes to boost long-term business success to increase client retention. 
• Identified and fostered strategic partnerships with notable companies and brands to increase the revenue and profit margin of the branch
• Contributed to Corporate Social Responsibilities (CSR) of surrounding communities and establishments

University of Benin                                                                                       2014 – 2015

Master of Public Administration – MPA, Public Administration

Delta State University                                                                                  2006 – 2007

Master of Science – MS, Energy and Petroleum Economics

Ambrose Alli University                                                                              1995 – 1999

Bachelor of Science – BS, Economics