Tanzimul Karim

Aspiring business graduate actively seeking opportunities in the Marketing and Human Resources field.

Staples                                                                     St. John’s, NL

Associate                                                           August 2020 - Present

• Greeting customers as they enter the store and understanding the type of product the customer requires and determining what best suits their needs based on budget and specific requirements. 
• Accurately pricing the products, adjust and price match if necessary and register to process the transactions.
• Maximizing collection of data through email attachments by 66% and improving donation gathering for Staples’ non-profit partners according to weekly targets.
• Connecting with small business ventures by signing them up for Staples Preferred Program and developing a long-term relationship through providing various discounted orders, prints, products, and shipping services that can be customized according to their business needs.
• Advising the care of products to the customers to ensure its maintenance, as well offering warranties and extended plans that would protect through ECP, FPP, TSS and Apple Care and ensuring 94% customer satisfaction rate.
• Conducting online purchases, processing and return through AS400 and analyzing online traffic and forecasts to ensure efficiency up to 35%.

Tim Hortons                                                       St. John’s, NL

Team Member                                                March 2018 – March 2020

• Greet customers, taking their orders and preparing their foods and beverages.
• Assisted customers through resolving their concerns regarding sales and services, answering their questions, and providing them with information.
• Assisting drive-thru and maintaining efficiency rate under 20 seconds with quality customer service.

Memorial University of Newfoundland                 St. John’s, NL

Bachelor of Business Administration                         August 2022

• Concentration on Business Administration and coursework included Human Resource Management, Marketing, Accounting, and International Business.