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Taylor Truong

Taylor Truong

Health Sciences Student at University of Waterloo

Customer Service / Support

Kitchener, Waterloo

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About Taylor Truong:

Fourth year Health Sciences student attending the University of Waterloo. I have been a part of many extracurriculars since high school which have taught me the importance of interpersonal and leadership skills. Since then, I have applied these skills to various experiences in retail and patient care. My interests are heavily related to the upstream approach of health.

Experience

Recreationist Assistant, County of Simcoe – Simcoe Village (May 2021 – September 2022)

  • Assisting in effectively assessing individual needs, program planning, and evaluation including special events and day trips.
  • Implementing 1:1 and group recreation activities for 32 clients. 
  • Continuous collaboration as a team member in providing client centered care and service.
  • Maintaining an organized and effective schedule of programs and record keeping of day-to-day statistics.

Customer Service Representative, LCBO (May 2020 – December 2021)

  • Confidently promoted sales and assisted customers in selection of products by identifying individual needs. 
  • Provided personalized advice and knowledge of products during each interaction. 
  • Conversational in French and able to assist French speaking customers. 
  • Efficiently addressed customers’ concerns by being point of contact for communication and provided support. 
  • Responsibly process cash, debit, credit and check transactions using point-of-sale systems. 

Education

Candidate for Bachelor of Science - Honours Health Sciences with a Minor in Gerontology

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