
Taylor Truong
Customer Service / Support
About Taylor Truong:
Fourth year Health Sciences student attending the University of Waterloo. I have been a part of many extracurriculars since high school which have taught me the importance of interpersonal and leadership skills. Since then, I have applied these skills to various experiences in retail and patient care. My interests are heavily related to the upstream approach of health.
Experience
Recreationist Assistant, County of Simcoe – Simcoe Village (May 2021 – September 2022)
- Assisting in effectively assessing individual needs, program planning, and evaluation including special events and day trips.
- Implementing 1:1 and group recreation activities for 32 clients.
- Continuous collaboration as a team member in providing client centered care and service.
- Maintaining an organized and effective schedule of programs and record keeping of day-to-day statistics.
Customer Service Representative, LCBO (May 2020 – December 2021)
- Confidently promoted sales and assisted customers in selection of products by identifying individual needs.
- Provided personalized advice and knowledge of products during each interaction.
- Conversational in French and able to assist French speaking customers.
- Efficiently addressed customers’ concerns by being point of contact for communication and provided support.
- Responsibly process cash, debit, credit and check transactions using point-of-sale systems.
Education
Candidate for Bachelor of Science - Honours Health Sciences with a Minor in Gerontology
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