About Thien Bui-Thuan Do:
Enthusiastically passionate about Biotechnology with two years of hands-on experience as a research and microbiology technician in a laboratory setting. Excited to contribute my skills in quality assurance, I am eager to drive success and innovation within the department. With a strong emphasis on teamwork, attention to detail, and adept data analysis, I am confident in my ability to integrate and bring significant value to the role.
Experience
Sales Representative Jun. 2022 - Present
Laduree at Yorkdale Shopping Centre, Toronto, ON
- Delivered exceptional customer service through phone, email, and in-person interactions, consistently surpassing response time goals.
- Cultivated strong customer relationships, assessing their requirements and offering tailored solutions that met their unique needs to meet sales targets and demonstrate the ability to communicate effectively and persuasively.
Project Leader Jan. 2023 - Apr. 2023
Capstone Project: Development of Antimicrobial socks using silver nanoparticles and efficacy testing.
- Received the Award of Social Innovation at the 11th Annual Technology Fair held by Centennial College.
- Synthesized and measured the concentration of AgNPs using UV-vis spectroscopy,
- Tested the antimicrobial ability of the AgNPs solution after applying it on socks against multi-bacterial strains and in person (quantitatively tested the reduction of bacteria on socks with and without AgNPs).
Field Application Specialist Nov. 2020 - Aug. 2021
DMED Medical Equipment Ltd (HCMC, Vietnam)
- Worked with multiple medical devices such as patient monitors, chest compression devices, defibrillators, etc..
- Experienced in conveying technical product information, operation instructions, and product application details to customers, ensuring their comprehensive understanding.
- Provided application support to internal teams as needed, including contributions to tender submissions and product launches.
Microbiology Technician July.2019 – Oct.2020
Dao Nguyen Co., Ltd (HCMC, Vietnam)
- Conducted daily microbial testing, covering raw materials and environmental testing. This included examinations of the total count, coliform count, antibiotic assay, and spore count by SOP to ensure compliance with high-quality standards.
- Executed processing Batch Sheets and Master Batch Packaging Records (MBPRs) to meet release schedules. Evaluated batch release samples and Certificate of Analysis (CofA) for quality control.
- Prepared samples and media to perform daily microbiology testing on cosmetics, chemicals, raw materials, OTC, and nutritional products provided by clients.
Laboratory Technician and Research Technician May. 2018 - June. 2019
Tissue Engineering and Regenerative Medicine Laboratory, International University (Accredited by ABET)
- Assisted the principal investigator and senior researchers in conducting experiments, training and teaching students, writing grant proposals, analyzing data, and reviewing documents and clinical studies.
- Performed various tests and maintained stock cultures for growth testing, including but not limited to counting the number of microbes in biomaterials, antibacterial testing, diagnostic methods (PCR, ELISA, multiplex PCR), etc.
- Prepared and sterilized laboratory equipment, disposed of biohazard materials appropriately, and performed monthly preventive maintenance.
- Proficiently handled tasks related to cell techniques, such as cell culture and cytotoxicity assays, including thawing frozen cell lines.
Education
Biotechnology Advanced Diploma (with Honours) 2021 – 2023
Centennial College, Toronto, ON (GPA: 4.2/4.5).
Bachelor of Biomedical Engineering 2013 – 2018
International University, Vietnam National University (Accredited by ABET)
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