Thomson Joseph

I have 10 plus years of experience in manual& automation software testing, working mainly on web based and mobile based applications with different business domains. My experience includes automation testing using Test Partner,selenium, and SoapUI as an automation testing tool and Strong in designing/developing test frame work and test plan. I have experience in Quality Center, Jira, Confluence and Bugzilla as different Bug management tools and worked with Agile and Scrum Methodologies for the different projects in my carrier

Responsibilities: QA process monitoring, review of functional specification and feedback, preparation of test scenarios, test case and execution, peer reviews of test scenarios and test cases, Creating test cases , perform various black box testing using methodologies such as function testing, validation testing ,UAT across multiple browsers and multiple platforms ,Penetration testing, contacting ATM security audit  ,Testing ATM firmware and software, boundary value analysis, GUI testing, flow testing, and integration testing, perform regression testing after each new built of the application, bug reporting and tracking it using different bug tracking system / interacting with developers and attending meetings / giving training to junior resource..

Technical Skills

• Testing Activities              : Defining Test strategies,Testing ATM firmware and software ,

                                          Creating Test plans, Developing Test Framework

• Testing Type                    : Manual and Automation Testing
• Testing methods              : Black box, Gray box, UAT, API
• Testing Tool                     : Test Partner, Selenium, JMeter, wireshark , winhex
• Source Control Systems   : SVN
• Documentation tool          : Microsoft tools (Excel, Word, and Share Point etc) ,HTML
• Languages                       : VB 6.0, TFS
• Mail servers                     : MS Outlook/Outlook Express, Mozilla Thunderbird 
• Domain                            : Siebel 8.1 CRM , Insurance ,SAP, ERP ,Travel business 

                                         Management(GDS),Travel and transport system 

• Operating System           : Windows, MS-Dos, Linux,Mac

Strengths

• Expert in analyzing business requirements and functional specifications throughout SDLC  .
• Experience by testing different business domains like Insurance and Health care , Retail marketing, ecommerce applications, Traffic and transport system ,Travel management system, ecommerce applications,  E -automotive etc..
• Experience in contacting ATM security audit 
• Experise on Master and Visa card process .
• Vast exposure in performing functional, ad-hoc, performance and regression testing.
• Developing Test Cases and Execution of Test Scripts 
• Document, track and escalate issues using TFS
• Expert in industry standard practices in software testing
• Experience in Agile and Scrum Methodologies.
• Work Experience with HP Quality Center, Jira and Bugzilla as Bug management tool.
• Strong in designing/developing test frame work and test plan.
• Exposure in writing SQL quires in DB related validation.
• Involved in Joint Application Development sessions for the development of an application
• Vast exposure in Client facing roles related to the QA process.
• Exercising  testing Procedures and its implementation
• Tested the applications developed under different platforms such as JAVA, ASP. NET , Share Point  and Seibel 
• Experience in leading QA team which consist of 15 members in different Projects.

Diebold Nixdorf- London Ontario, Canada

Functional Quality Engineer  Nov 2020 – 2022 Nov 

Diebold Nixdorf is a multinational financial and retail technology company that specializes in the sale, manufacture, installation, and service of self-service transaction systems (such as ATMs and currency processing systems), point-of-sale terminals, physical security products, and software and related services for global financial, retail, and commercial markets.

Project – VISTA Europa, VCP 6.2           

Responsibility

• Creates, maintains, and executes test cases.
• Contacting ATM security audit 
• Testing ATM firmware and software 
• Doing ATM penetration testing 
• Coordinating work within the team and setup the test environment for test execution.
• Blueprinting the system for testing end-to-end flow of transactional data in order to validate the real client environment.
• Execution of multiple testing types such as systems - functional, integration and regression.
• Coordinates the execution of test cases crossing multiple process threads.
• Actively participates in the regular team meetings regarding test coverage and bug fixes for system under test.
• Mentor and train new quality engineering resources.

Technologies: Html, JavaScript, json, c++, JIRA 

Wawanesa Insurance. Winnipeg Manitoba, Canada                                            Jan 2017–June 2020

Sr. Test analyst (Remote, contract)      

Project: Guidewire Account Management Portal.  A web portal which allows the clients to Register and accesstheir accountthrough online. So they can get an ID card and Roadside Assistance Card, quickly and easily. The application also allows the user to pay insurance premium and track claims & payments for Habitational and Auto policies etc through online.

Responsibility

• QA process monitoring, review of functional specification document, creating test plan, preparation of functional test scenarios and test case with its execution.
•  Involved in creating the Test Strategy
• Capture requirements for test automation framework, and maintain automation framework library for  automated tests.
• Implement in-sprint test automation and create automated test suites with goal of 100% test coverage
• Maintain test framework and run tests on DEV, QA, STAGE environments
• Log defects in Jira , track and do the follow up .
• Identify      test scenarios for automation scripting 
• Maintain test data to verify issues and execute positive and negative test cases for automation as well as manual tests
• Managing  daily Scrum meeting thus analyzing and setting up  targets on  daily      basis 

Technologies: Mobile App and Web , Java, Selenium, , Jira, Confluence, Maven, Jenkins, SOAP UI, Sprint and Scrum,

BC Lottery corporation, BC, KamloopsJan 2016 - June2016

Senior QA analyst 

Project name - Casino Loyalty API Value Proposition Project . This is a project which implements a new look and improved benefits to the BCLC’s Encore Rewards loyalty program. Encore Rewards members can now earn points on food or beverage purchases at restaurants in B.C. casinos.  Encore Rewards members can redeem these points for play on slot machines and table games at any facility in the province.

T

Responsibility

• QA process monitoring, review of functional specification document, creating test plan, preparation of functional test scenarios and test case with its execution.
• Make Follow up on the process in defect management, and make sure overall product quality assurance.
• Preparing  test scenarios and scripts
• Conducting functional testing, system testing, smoke testing, integration testing, and regression testing after each new built of the application.
• Maintain test data to verify issues and execute positive and negative test cases for automation as well as manual tests.
• Executing UAT across multiple browsers, multipleplatforms, and boundary value analysis on each release.
• Making report by Conducting  Integration and  User Acceptance test .

Technology and Environment

Web,QC,Java,Oracle, SVN, Agile,Sprint, OutlookExpress.

Agranee Solutions Canada, Surrey, BC                                                                                                      Feb 2014 – Dec 2015

Senior QA Engineer

Worked on a project called “Konnection”, it is designed to share the contacts in a common platform within specific group or society. The application will pool all the available information for a specific type by using the inserted criteria. The information and the data’s may get synchronize manually or automatically within the configured period of time, thus the user will be available with updated information on his request.

Responsibility

• QA process monitoring, review of functional specification document  ,creating test plan , preparation of functional  test scenarios and test case with its  execution .
• Capture requirements for test automation framework, and maintain automation framework library for  automated tests .
• Make Follow up on the process in defect management, and make sure overall product quality assurance .
• Conducting functional testing, system testing, smoke testing  , integration testing, performance testing, and  regression testing after each new built of the application .
• Maintain  test data to verify issues and execute positive and negative test cases for automation as well as manual tests .
• Providing  traceability  metrics and reports on each release to the client .
• Executing UAT across multiple browsers ,      multiple platforms ,and boundary value analysis on each release .
• Managing  and tracking  issues using TFS
• Working with clients to reproduce, diagnose  and resolve issues on production  .
• Maintain automated test script libraries for functional regression testing.

Technology and Environment

Mobile App and Web , Jira ,TestLodge , Java ,Selenium, SVN, Agile , Sprint ,Outlook Express .

ARS Traffic & Transport Technology,Trivandram India                                                                                                                       Feb 2013 – Jan 2014

QA Lead

ARS T&TT is a Netherlands based company developed a Sas model product called DRIS, which is a group of ITS projects deployed at different bus stations and railway stations in Netherlands. DRIS offers a dynamic travel information system with a wide range of customized platform displays using LED and TFT technologies .DRIS shows real time timetables, which highlights destinations along with their corresponding departure and arrival times and platforms .DRIS also provides an Interactive Voice Response System (IVRS) as part of the display unit which provides traffic information in the form of recorded voice messages to the passengers depending on the user request. Moreover DRIS automatically updates the displaying information by detecting the arrival and departure of buses through radio signals and image processing.

Responsibility

• Lead the Offshore test team and ensure that Software Requirement Specification and Business 

• Rule Documents are properly identifies the requirements in the application. 
• Conducting functional testing, system testing, smoke testing  , integration testing, performance testing, and  regression testing after each new built of the application
• Capture requirements for test automation framework, and maintain automation framework library for  automated tests .
• Developing  manual and automation Test Cases. 

Technology and Environment

      Mobile App and Web , Jira, Confluence , Java ,Dot Net , Selenium , My SQL , Agile , Sprint ,SVN .

Vox Software Solutions PVT Ltd ,Cochin India                                                                                                                       Mar 2012 – Feb 2013

Senior QA Software Engineer

TREONET NSP is a application for real estate dealers operated  in on Sas model business  where real estate pricing and auction management is provided for Vetting Agents, Bidding Agents, Agents, Vendors and Buyers. It provides management and disposition of REO properties for mortgage companies, loan services, insurance providers, private investors, and government appointed receivers.

Responsibility

• Developing Test Cases. 
• Executing UAT across multiple browsers ,      multiple platforms ,and boundary value analysis on each release
• Creation & Execution of Test Scripts using Selenium IDE. 
• Bug reporting through Bugzilla (version 3.4.6). 
• Effective coordination between development and testing. 
• Perform Load and Stress Test for the application
• Make Follow up on the process in defect management, and make sure overall product quality assurance

Technology and Environment

Web application ,Bugzilla , JMeter , Selenium IDE, Java ,My SQL,  Water flow 

Salzer Technologies, Chennai India                                                                                                                       Jun 2011 – Mar 2012

Senior QA Engineer

Salzer Technologies Pvt. Ltd. is an US based  ISO 9001:2008 CMM Level 3 certified company now concentrating on CRM Practices. Salzer continually demonstrates its commitment to delivering best-in-class, cost-effective services and solutions to the highly-valued customers. SOA is trying to automate the Automotive System to ensure that the actors (vehicle customers) involved in the process will get all the benefits of CRM application, thereby improving customer satisfaction.

Responsibility:

• Capturing Functional Requirements from End Clients in the QA perspective 

• Coordinating Offshore – Onsite QA activity and ensure that it is running smoothly. 

• Executing UAT across multiple browsers ,  multiple platforms ,and boundary value analysis on each release .
• Working with clients to reproduce, diagnose      and resolve issues on production      .

• Ensure clear documentation and creation of Use Cases, Regression Test Scripts, System Test .

Technology and Environment

SAP, Confluence ,Jira , Java , Oracle , Test Partner 6.3, MS Access 

Speridian Technologies,Trivandram India                                            Jun 2010 – May 2011

QA Team Lead

SperidianTechnologies Pvt. Ltd. is a US based  ISO certified company concentrating on CRM Practices and is a direct partner of Oracle. ADJD is trying to automate the Public Prosecution System to ensure that the current actors involved in the process will get all the benefits of CRM application, thereby improving results. The, Siebel Project, is to replace the Legacy case Management System of The Abu Dhabi Judicial Department with an integrated custom application. The goal of the project is to Provide World-class service to judiciary users while creating a productive, merit based, and rewarding work environment for all department staff.

Responsibility:

• Lead the Offshore test team and ensure that Software Requirement Specification, Business Rule 

            documents are properly verified and  validated 

• Provided enough technical guidance to the onsite team by preparing test plan documents and test script documents. 

• Ensure that the tests are executed as planned and is of at most quality. 
• Developing Test Cases. 

• Creation & Execution of Test Scripts  

• Delegate work efficiently and provide accurate status timely to management. 

• Updating /discussing with the Clint on weekly basis about the status of the work. 

Technology and Environment

Web application ,HP Quality Center(QC) ,Seibel , Oracle , Test Partner 6.3, MS Access, Agile ,Sprint .

Maxxion Technologies, Cochin India                                                                                                                       Sep 2008 – Jan 2010

QA Engineer

Project 1:

Centaur Systems Inc. develops and markets the Centaur Travel Business Management System (TBMS)

For escorted, FIT and package tour operators.

Responsibility-

• Lead the Offshore test team and ensure that Software Requirement Specification, Business Rule Documents are properly verified and validated. 

• Provide enough technical guidance to the onsite team by preparing test plan documents, test script documents. 

• Updating /discussing with the Clint on weekly basis about the status of the work. 
• Ensure that the tests are executed as planned and is of at most quality. 
• Delegate work efficiently and provide accurate status timely to management. 

Project 2:

The employee’s state insurance (ESIMS ) is to set up a comprehensive insurance system that would safe guard the needs of employers who is working under the heavy risk conditions. This system will automate the calculation of temporary disability, permanent disability, Entry criteria for the insurance benefits, and premium payment for each plan.

Technology and Environment

Web application ,Jira ,SVN ,J2EE , SQL  Server , Test Partner 6.3, MS Access , Water flow .

Educational Background

Periyar University 

Degree: MCA (Master of computer application)July 2001 to sep 2004 

Mahatma Gandhi University 

Degree: B-Co (Bachelor of Commerce )    June 1996 to June 2000 

References 

References will be provided upon request

MCA -Master in Computer Application