Tim Luu
Services provided: IT Support , Customer Support Representatives
Engineering / Architecture
About Tim Luu:
- Finance Systems Analyst / Power Platform Developer / Technology executive leading technology-based initiatives. Proven leader demonstrated by the ability to bring human touch to customer service and execute seamless ongoing support solutions. A hands-on collaborative performer who fosters strong cross functional relationships ensuring IT and human resource alignment to business strategy.
- A seasoned professional customer service specialist, Proven as a dedicated, reliable, trustworthy, and hard-working individual. Provide businesses with human touch economic results time and time again.
A Technology Expert with the human touch and quick learner of new skills allows me to excel in any work environment. I am confident that my years of experience and proven work ethic will contribute to achieving better than expected results
Experience
Skills
- Ability to work independently and manage competing priorities.
- Passionate about finding insights in data, that can in turn drive organizational change based on those insights.
- Clearly and effectively communicate findings and recommendations to both technical and non-technical audiences.
- Strong problem-solving skills, analytical skills, creativity, logical thinking, level-headedness, and resilience.
- Strong interpersonal skills, including the ability to interact with persons of various social, cultural, economics and educational backgrounds.
- 2 years experience architecting mobile applications, mobile websites, and designing of mobile application as well as integration and data interchange with Dynamics NAV.
- 5 years of experience in warehouse management and applications (wireless, barcoding, scanning, optimal inventory management)
- Software architect - Over 15 years experience in designing software systems integration, designing software customization, developing business cases and internal processes involving different departments, branches, nationally and internationally, estimation of costs and resources for projects and services, understanding and communicating the impacts on changes to software and processes.
- Strong knowledge and work experience related to maintaining and design interfaces with NAV inclusive of Jet Reports, Sana Commerce, Microsoft Power BI, Power Apps, Microsoft Flow and Excel reports, database collection, data warehousing, and interactive data visualization.
Over 10 years experience in upgrading, data conversion, database imports, combine/parse large data sets from varied platforms, database optimization and database administration
Education
I completed BSc Electrical Engineering at the University of manitoba in 1987
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