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Urvashi Gorasia

Urvashi Gorasia

Technical Support Representative

Customer Service / Support

Scarborough, Ontario

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About Urvashi Gorasia:

Resourceful Technical Service Representative who consistently meets and exceeds productivity goals.



 

Experience

Professional in customer service with three years of successfully supporting customers in a Work-from-Home environment, while exceeding customer satisfaction goals. Strong problem-solver with the capacity to multitask and address various customer needs. 

Education

I graduated from Loyalist College of Engineering with a two -year diploma in computer technology. I have completed Comp TIA+ certificate from Loyalist college. In addition, I have also pursued a certification as an IT technology support at Centennial College and undergone additional training to ensure that I remain up to date with the latest services.
Additionally, am also perusing online certification of Microsoft office Azure currently.

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