Vasilina Filatenko

Dedicated restaurant manager with three years of progressive experience, transitioning from hostess to management. Expertise in fostering a positive work environment and cultivating strong team relationships has enhanced staff performance. A solid marketing background supports the ability to drive sales and engage effectively with guests. Committed to continuous improvement within the hospitality industry, while contributing positively to organizational success.

OEB Breakfast Co. | Vancouver, BC Restaurant Manager 09/2023 - Current 

Managed scheduling and payroll using Push. Trained and coached management team members. Organized sales-driving events, successfully achieving goals while minimizing costs. Oversaw P&L management and created budgeting programs, consistently meeting financial targets. Oversaw inventory and ordered ingredients to restock freezers, fridges and pantries. Delegated work to staff, setting priorities and goals. Directed and coordinated restaurant activities for optimum customer service and strong employee development. 

OEB Breakfast Co. | Vancouver, British Columbia Hospitality Manager 05/2022 - 09/2023 

Managed Yelp reviews to reduce table-flip time. Enhanced guest satisfaction by building meaningful connections, and creating special offers. Conducted training and coaching for new staff members. Assisted guests with inquiries about local attractions or other information related to their stay. Coached staff on

Douglas College | New Westminster, BC Management Diploma in Marketing 04/2023