Virgilio Jr Jaca
Services provided: Microsoft Power BI , Network Support Services , Network Administration , Computer Repair , Active Directory , Windows Server , Networking, Hardware & System Admin , Network Programmers , PHP / MySQL , Network Security , Front-end Web , Cisco Engineers , Computer Setup Services , phpMyAdmin , Customer support , IT Web , Full Stack PHP , Business Systems Analysts , Cisco , Technical Support / Help Desk (Hardware / Software) , Computers , Ecommerce Website Development
About Virgilio Jr Jaca:
Over 15 years of diverse work experience in Information Technology, demonstrating exceptional competence, innovation, and dedication while serving a wide range of clients.
Experience
- Maintained hardware performance, network connectivity and software updates in an organization of 500+ employees.
- Designed, set up and maintained network connectivity (LAN and WAN) to seven remote offices.
- Designed and installed over 400 nodes on network cabling, crimped Ethernet cable to RJ-45 to five remote offices, and saved thousands of savings on structured cabling.
- Installed, configured and deployed 15 host applications to Microsoft Hyper-V.
- Installed, configured and deployed VMware ESXi 6.7 hosts to 10 rack-mount servers via iLO and iDRAC and deployed over 25 Virtual Machines.
- Installed, configured, managed and maintained 30+ Windows Servers.
- Implemented and managed four Child Domain Controllers and an Active Directory Forest in Windows Server 2016, providing authentication to 500+ users and devices.
- Implemented and managed Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS), in which the DHCP automatically assigns the IP address to 450+ desktops, 60+ laptops and other devices. The DNS resolves the naming of 40+ web applications from the browser.
- Assembled, configured, managed, and maintained four HPE ProLiant DL360 Gen10 Plus, four Lenovo System x3550 M5 and two Dell PowerEdge R230 physical servers for virtualization.
- Set up, managed and maintained the following network devices:
- 40 Cisco Catalyst 2960-XR, 3650-XR, and 3850 24 port switch units stackable, interconnecting 500+ desktop computers and 80+ network printers.
- Two Fortinet FortiGate-60C and 60D appliances to serve as firewalls using IP Sec. VPN system between the head office and remote local health insurance offices.
- Assisted and configured four Juniper SRX320 units, which provided firewall and routing between the head office, branches, and remote local health insurance offices.
- 10 Ubiquiti UniFi AP AC Pro Access Point, wirelessly connecting 50+ desktops and 50+ laptops.
- Proficient in all aspects of computer hardware and software maintenance and repair.
- Diagnosed and troubleshot customers’ technical issues in hardware and software for various computer and network systems and provided solutions in a timely fashion.
- Provided timely and accurate status updates to customers and management committee meetings.
- Knowledgeable in various computer operating systems, network protocols, and hardware components.
- Installed and serviced over 100 network printers (HP, Canon, Epson, Lexmark, Kyocera and Brother).
- Provided technical support services, mainly systems, network troubleshooting and computer-related issues, to 7 remote offices with over 500 end-users.
- Diagnosed hardware and software problems in computers (Thin client, desktop, laptop, tower and server type), printers (Portable and network type), portable scanners, UPS and network switches.
- Identified, replaced and repaired over 150 defective hardware components and parts of computers, printers, UPS batteries and other peripheral devices for over 11 years.
- Installed, configured and maintained operating system software, applications and utilities of computer, printer and Cisco switch.
- Tested, repaired and restored many different types of IT equipment such as computers, network printers, UPS and portable scanners, which reduced the expenses on the repair annually by almost 90% and saved thousands worth of savings.
- Performed installation, repair and maintenance of hardware and software components of computers, laptops, printers, scanners, switches and other peripheral devices.
- Conducted IT services training on PC, printer repair and maintenance; IPv4 setup/network connectivity on PC, laptop and network printer for new IT employees.
- Proven software development experience in PHP framework using Laravel and CodeIgniter, and a web server using Apache and Internet Information Services (IIS) – Microsoft Web Server.
- Designed, developed and maintained six web application systems as a full-stack developer following Agile methodology, using Laravel/CodeIgniter framework (PHP), MySQL/Oracle database and Apache/IIS web server and awarded as the “Most Innovative” of the year.
- Extensive experience in complete Software Development Life Cycle (SLDC), starting in planning, requirements gathering, design, coding, deployment and maintenance.
- Developed, troubleshoot, test and maintain the core product software and databases to ensure robust optimization and functionality
- Demonstrated knowledge of web technologies, including HTML, CSS, Javascript, AJAX, JQuery, and Bootstrap.
- Developed and maintained Electronic Daily Time Record (EDTR) that helped 1000+ employees to generate their DTR electronically, resulting in reduced HR work, improved oversight in attendance, and saved thousands of dollars for outsourced application development.
- Developed and maintained an Electronic Document Management and Tracking System (EDMTS); it helped 1000+ employees to track, retrieve, and receive the routed documents quickly and saved thousands of dollars for outsourced application development.
- Developed and maintained an IT Property Inventory System that helped IT and records personnel to view clear, precise records and current inventory of IT equipment.
Education
- Masters of Information Systems (2015 - 2022)
University of the Philippines - Open University - B.S. Electronics and Communications Engineering (2000 - 2005)
New Era University
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