Virginiah Nduati

Dedicated and results -driven professional seeking to leverage my skills to contribute to the growth and profitability of a forward-thinking organization.

HIGHLIGHT OF QUALIFICATION

• Over 10 years of work experience with customers and clients in warehouse and office setting.
• Strong communication and interpersonal skills to build business relation with customers.
• Strong ability to handle various materials, commodities and taking inventory.
• Proficient in utilizing MS office and work-related apps/software in work.
• Ability to multitask and work under pressure with effective time management skills.
• Organized with attention to details, being responsible and reliable in work.

Volunteer     Mennonite Central Committee (MCC) Homeless Prevention Program  2023 – current.

• Serve meals to people experiencing homelessness.
• Prepping meals, cleaning up, and handing out clothes.
• Coordinating the meal serve.

Data Entry Clerk     Kamahuha Ltd. Kenya             2021 - 2023

• Gathered invoices, statements, reports, and information from clients.
• Corrected errors and organized information for swift and accurate data capture.
• Created accurate spreadsheets and updated information in databases.
• Ensured data backup and informed relevant parties of encountered errors.
• Stored hard copies of data systematically for efficient retrieval.

Customer Service   National Hospital Insurance Fund (NHIF) Rift Valley Provincial General Hospital Kenya  2019- 2021

• Assisted with client intake by scheduling and confirming client appointments.
• Ensured every visit was notified within 24 hours.
• Answering/directing incoming calls for staff, taking messages, answering routine inquiries.
• Arrange meetings/special functions by booking meeting rooms.
• Maintaining and compiling statistics, as required by utilizing office software to track items.
• Assisting others with the use of photocopiers and other office software. 
• Obtained prior authorization for surgical and dental coverage as approved by NHIF. (National health insurance fund)
• Discharged admitted patient from NHIF system.
• Generated linda mama for expectant mothers (program accessible by mothers on the basis of need and not able to pay). It's a public funded health program that ensure pregnant women and infants have access to quality and affordable health services.

Procurement Officer        Naivasha County Referral Hospital             2016 - 2019

• Handled requisitions, prepared tenders, and evaluated quotations.
• Maintained relationships with vendors and ensured products met quality standards.
• Received and counter-checked deliveries against orders.
• Created and maintained relationships with vendors/suppliers.
• Managed and updated lists of pre-qualified suppliers.
• Verify available inventory items before placing the order.
• Verify receipt of items by comparing items received to items ordered.
• Keeping information accessible by sorting and filing documents.

Sales Representative     MilbaBrands Associates Limited  2011 – 2015

• Assisted in promoting new brands introduced to the market. The key brands under my responsibility included: ADIDAS,YARDLEY,LENTHERIC,BAKERS BISCUITS,CANDREL AND NUBY baby products.
• Guided shelf stockers in retail stores of the firm on products displays, promotion, new products, effective customer service and sales techniques – Worked in coordination with each store’s individual needs, thus facilitating the successful functioning of the store.
• Developed strong relationships with customers – maintained cordial relations with existing and new customers.
• Submitted timely and accurate reports related to the arrival of new stock or remaining supplies in the store.
• Superintended the condition of the store and ensured proper maintenance, for optimum customer appeal.
• Marketing intelligence: gathering information with respect to competition activities: new products, price changes, in-store promotions and any other relevant information.
• Supervision of promoters during promotion drives.

Intern IT Department      Kenya Electricity Generating Company – Kengen  2009

• Assembled computers, troubleshot hardware/software, and installed various programs.
• Designed, installed, and troubleshot local area networks.
• Conducted computer repair and maintenance, handled office equipment, and serviced portable radios.
• Wrote reports and repaired telephone extensions.

Western Community College/ Pics  Surrey, B.C.                                          2024
Certificate in Retail Management

                                      
Certificate in First Aid                                                                                        2023
Certificate in Super host                                                                                    2024
Certificate in foodsafe                                                                                       2024
Certificate in Foippa                                                                                           2024
Kenya Methodist University, Nairobi, Kenya                                                   2014-2017
Bachelor of Business Administration in Procurement

Kenya Christian Industrial Training Institute, Nairobi, Kenya                       2007-2008
Diploma in Computer Engineering and Networking

Gatanga ccm Secondary School, Kenya
Kenya Certificate of Secondary Education                                                    2001-2004