Vivian Udokwu

As an experienced business analyst with a solution-oriented mindset and a diverse skill set, I have spent over five years specialising in Business Analysis, Stakeholder Management, Product Design and Process Improvement. My expertise resides in enhancing software products and business processes to address challenges and increase revenue. I excel at bridging the gap between concepts with the ability to adapt to changing business requirements and align strategy with execution.

Key Competencies:

Requirements Elicitation and Analysis
Business Process Improvement
Requirement Documentation
Software Development Lifecycle (SDLC)
User Acceptance Testing (UAT)
Effective Communication and Collaboration
BPMN and UML
User Story Creation and Acceptance Criteria
Agile and Waterfall methodologies
Data Analysis

Tools:

Ms. Visio
Jira
Confluence
Figma
Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams)
ERP Systems
Documentation Management Software

My experience interacting with business users, identifying requirements, and transforming data sets into actionable information has further strengthened my expertise. With a Master's degree in Information Technology and a passion for continuous improvement, I am dedicated to delivering innovative solutions and making a lasting impact.

Risk Assessment · Gap Analysis · Business Process Mapping · Requirements Gathering · Use Cases · Interpersonal Skills · Agile Methodologies · Project Management · Stakeholder Analysis · Process Improvement · Stakeholder Management · Documentation · Requirements Analysis · Business Analysis

University of the West of Scotland

Masters in Information Technology