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Kitchener
Waqar Saleem

Waqar Saleem

Over the Counter Associate

Customer Service / Support

Kitchener, Waterloo

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About Waqar Saleem:

I take this opportunity to apply for the post of “Over the Counter Associate” at Walmart Pharmacy. I am confident that with my education and experience as a pharmacy assistant, and skills of excellent customer case makes me an exceptional match with your team.

I completed diploma of pharmacy assistant from the Trios College, Kitchener. After my education, I worked as an internee at the Pharmasave Pharmacy at Seabrook drive, Kitchener as a customer care specialist, where I was able to apply my education, and learned the skills of reading, confirming, and preparing prescription. I also gained expertise in data entry, report generation, and data protection. I developed expertise in verifying medications, preparing patient documents and insurance information, and assisting pharmacists with medication inventory and distribution.

My supervisors and customers had always given great feedback about my attitude, skills, and abilities. I believe my education, skills, and experience closely align with the requirements of this position.  

Thank you so much and looking forward to hearing from you soon. 

Shaista Waqar

Experience

Krazy Bins – Kitchener                                                                                                       2021 – Present

Customer Service Associate

  • Managing daily franchise operations and implementing efficient business practices.
  • Reviewing and adjusting operating procedures as necessary. 
  • Ensuring compliance with franchise operating procedures.
  • Outstanding communication, team player, and ability to adapt to the organizational needs.


Fit for life – Waterloo                                                                                                                     2014 – 2020

Customer Service Associate

  • Ambassador of goodwill, ethics, and great customer relations always, ensuring correct and efficient order completion.
  • Providing technical help to colleagues if required.
  • Managing cash handling and stocking.
  • Organizing workstations to ensure maximum productivity and efficiency.
  • Perform other duties as assigned to meet business needs.

 

Mohsin Education System                                                                                                          2010 - 2012

School Teacher

  • Created and maintained a welcoming, friendly, engaging, and nurturing classroom environment where all students felt comfortable.
  • Established classroom and field trip rules and enforced them fairly and effectively.
  • Developed rigorous lesson plans and lectures and prepared students for quizzes and tests.

 

VOLUNTEER WORK                                                                                                                       2012 - 2013

Worked as a volunteer at the Wilson Avenue Public School, Kitchener

 

EDUCATION

  • Diploma – Pharmacy Assistant
  • Master’s in political science Punjab, Pakistan

 

CERTIFICATIONS

  • Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
  • Certified in CPR and First Aid

Education

A graduate of the Pharmacy Assistant Certificate Program from the triOS College Business Technology Healthcare.

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