beBee background
Home
>
Professionals
>
Technology / Internet
>
Lindsay
Xavier Cheng

Xavier Cheng

Analyst and Systems Admin

Technology / Internet

Lindsay, Kawartha Lakes

Social

About Xavier Cheng:

My name is Xavier Cheng.

My work experience is to be the first responder to any technical issues encountered within the company’s systems. Tickets range from Network Connection issues, Network Printers and Scanners, Active Directory Services and Office 365. Tickets were resolved remotely or on-site based on severity and priority.

My second task is to manage the company’s platform; including user management, inventory, user access control.

I am ServiceNow CSA and CAD certified and have experience operating the ServiceNow Platform.

Thank you very much for your time.
Xavier Cheng

Experience

Triton Pre-Employment Screening, North York, ON Jan 4th, 2022 – Current
Help Desk
 O365 Configuration and Azure AD
- Azure Domain User and Device Configuration
 Application Configuration and System Administration (Zoho Platform)
- Access Control
- Licensing
- Workflows and Automation
- Application Customization
 User Management on all platforms (O365, Zoho, Adobe, Active Directory)
 Inventory
- Managed all IT Items during Receiving, Tracking, Deploying and Shipping

MCI OneHealth Technologies, Toronto, ON June 6th, 2021 – Dec. 24Th, 2021
IT Systems Support Technician
 Deployed GoToAssist Ticketing System
- Plan Road Map for Building and Deployment
- Configure Ticket Parameters
- Deploy GoToAssist to all users and clients in the company
- Maintain and Continue Modifications of GoToAssist for Efficiency and Ease of Use
 Deployed Multi-Factor Authentication
- Created Documentation for Users
- Guided Users through Configuration
- Resolved any issues regarding MFA
 Restructured Remote Access Accounts
- Filtered out Dormant Accounts
- Managed Account Computer Access
 Issues were resolved Remotely or On-site pending the severity and category of the ticket
 Installed Network Printers and Scanners and Resolved any Issues
 Deployed Windows 10 Machines
- Ensured all security updates and all necessary programs for Accuro access
 Managed Active Directory and FTP Users
 Resolved Internet Connectivity Issues at Clinics (Wireless and Wired Connections)
 Managed User accounts in Office 365
 Placed Orders with Vendors for Hardware Requests

Education

Bachelor's Degree for IT Networking Security from UOIT

Professionals who compete with Xavier

Professionals in the same Technology / Internet sector as Xavier Cheng

Professionals from different sectors near Lindsay, Kawartha Lakes

See professionals near Lindsay, Kawartha Lakes

Other users who are called Xavier

Jobs near Lindsay, Kawartha Lakes

  • Boston PIzza

    Food Service Bartender

    Found in: Jooble CA S2 - 2 days ago

    Boston PIzza Uxbridge, ON, Canada Full time

    Bartender Bartenders are the engine of the Front of House, they carefully mix up cocktails and pour drinks for all of our Guests. · They are responsible for ensuring that our most important people, ou ...

  • Taxation

    Corporate Tax Director

    Found in: YadaJobs CA C2 - 3 days ago

    Taxation Peterborough, Canada

    You want to join a firm that shares your ambition and supports your values. · We are recruiting for a growth-driven firm focusing on OMB's and entrepreneurial-driven companies. · The business supports ...

  • carstar

    Body Technician

    Found in: Talent CA C2 - 3 days ago

    carstar Bowmanville, Canada

    Job Summary · The body technician increases the efficiency of the store by ensuring they follow a systematic approach to all repairs. By properly dismantling the vehicle fully including the blend pan ...