Yan Nessy

Dynamic and results-driven Business Management graduate with a passion for technology and a proven track record in administrative and customer service roles. Fluent in French, English, and Spanish, I excel in fast-paced environments and am adept at adapting to new processes and changes. Possessing strong communication and teamwork skills, I am committed to contributing to company success through efficient operations and excellent service delivery.
 

Developed and executed weekly work plans, managing supply inventories and personnel schedules.
Ensured exceptional customer service and satisfaction by overseeing product preparation and timely delivery.
Handled administrative tasks including inventory management, sales reporting, and supplier orders.
Supervised, mentored, and trained new hires, fostering a collaborative team environment.
Optimized resource use, resolved operational issues, and supported the General Manager in decision-making.
 

Diploma in Business Management (DEC)
LaSalle College - Montreal, QC – 2017-2020