
Yesha Tandel
Customer Service / Support
About Yesha Tandel:
Health and safety professional with proven experience in customer service and sales. Skilled in maintaining safety standards, driving team performance, and delivering excellent customer satisfaction
Experience
Safety Officer - Osmow’s Shawarma - Toronto, ON May 2024 – August 2024
- Performed regular inspections using root cause analysis and implemented corrective actions.
- Conducted thorough risk assessment and evaluated operational hazards.
- Developed training materials and conducted safety training on equipment handling and emergency protocols.
- Provided training on WHMIS, First aid, and proper use of PPE.
- Developed safety policies to reduce and enhance safety and workplace hazards.
- Maintained detailed reports on inspection, training and, incident investigation to ensure compliance.
- Led site tours to familiarize staff with hazards and safety procedures.
Supervisor - Osmow’s Shawarma - Toronto, ON March 2023 – August 2024
- Monitor staff performance, provide feedback, and conduct performance evaluations.
- Address customer complaints and resolve issues promptly.
- Monitor quality requirements and oversee daily restaurant operations, including opening and closing procedures.
- Perform administrative tasks such as managing inventory, ordering supplies, and ensuring stock levels.
- Monitor sales, track revenue, and report financial performance.
- Implement strategies to increase sales and profitability.
- Train staff on safety procedures, including food handling, food safety, equipment use, and emergency protocols
Education
Postgraduate diploma in Occupational Health and Safety Management - Lambton College
Bachelor in Chemistry - BKM Science College
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