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Youness Sedraoui

Youness Sedraoui

Director of eCommerce

Marketing / Advertising / Public Relations

Montréal, Montréal

Social


Services offered

An accomplished Director of eCommerce with a solid background in Digital Marketing and Business, I bring a comprehensive skill set and hands-on experience in Web Technologies and System Optimizations. 

With a proven track record of increasing sales by an average of 17% on all projects involved over the course of professional career, excels at driving projects to completion within tight deadlines and budgets. 

Passionate about Technology and Behavioral Economics, eager to deploy skillset in a challenging role.

Approximate rate: CAD$ 250 per hour

Experience

A Director of E-commerce plays a critical leadership role within a company, overseeing the strategy, implementation, and management of online sales and marketing efforts. 

This position is pivotal in driving the growth and profitability of an organization's online presence. Here are some key aspects of the job:
 

Strategy Development and Implementation

  • Market Analysis: They conduct thorough market research to understand industry trends, customer preferences, and the competitive landscape.
  • E-commerce Strategy: Develop and execute comprehensive e-commerce strategies to increase online visibility, traffic, and sales. This involves setting clear objectives, KPIs, and benchmarks.
  • Platform Management: Oversee the selection and management of e-commerce platforms, ensuring they are scalable, user-friendly, and capable of supporting the business's online sales objectives.

Sales and Marketing

  • Digital Marketing: Direct online marketing efforts, including SEO (Search Engine Optimization), SEM (Search Engine Marketing), email marketing, social media, and display advertising campaigns, to drive traffic and conversions.
  • Customer Experience: Enhance the online shopping experience by improving website design, navigation, content, and checkout processes. This includes optimizing mobile responsiveness and ensuring high-quality customer service.
  • Product Management: Work closely with product teams to manage online merchandise assortments, presentation, and promotions.

Technology and Operations

  • Technology Integration: Liaise with IT departments or external vendors to integrate necessary technologies for inventory management, customer relationship management (CRM), and other backend systems to streamline operations.
  • Data Analysis: Leverage analytics tools to track performance metrics, understand customer behavior, and make data-driven decisions to optimize the e-commerce strategy.
  • Supply Chain Collaboration: Coordinate with logistics and supply chain teams to ensure efficient order fulfillment, shipping, and returns processes.

Leadership and Collaboration

  • Team Management: Build and lead a team of e-commerce professionals, fostering a culture of innovation, collaboration, and continuous improvement.
  • Cross-Functional Collaboration: Work closely with other departments, such as marketing, IT, customer service, and finance, to ensure the e-commerce strategy aligns with the company's overall objectives.
  • Budget Management: Oversee the e-commerce budget, ensuring resources are allocated efficiently to achieve business goals.

Continuous Learning and Adaptation

  • Innovation: Stay abreast of new e-commerce technologies, platforms, and best practices to drive innovation and maintain competitive advantage.
  • Feedback and Adaptation: Regularly solicit customer feedback and monitor industry trends to adapt strategies and improve the online shopping experience.

Overall, a Director of E-commerce is a dynamic role that requires a mix of strategic vision, technical knowledge, marketing acumen, leadership skills, and a customer-focused mindset. 

Success in this position depends on the ability to anticipate market changes, leverage technology effectively, and deliver a superior online shopping experience.

Education

A Bachelor of Commerce (B.Com) with a major in Finance is a comprehensive undergraduate degree that prepares students for a wide range of careers in the financial sector and beyond. This degree provides a strong foundation in financial principles, practices, and tools, along with a broader understanding of commerce and business management. Here are some key benefits of pursuing this degree:

Strong Financial Acumen

  • Comprehensive Knowledge: Gain a thorough understanding of financial markets, financial instruments, corporate finance, investment analysis, and portfolio management.
  • Analytical Skills: Develop strong analytical and quantitative skills, enabling you to analyze financial statements, forecast economic trends, and make data-driven decisions.

Critical Business Understanding

  • Strategic Decision Making: Understand how financial decisions impact the overall strategy and health of a business.
  • Operational Insight: Learn how companies operate financially, including budgeting, forecasting, and capital allocation, which are crucial for any business's success.

Global Perspective

  • International Finance: Study international finance and global markets, preparing you for a career that spans across borders.
  • Adaptability: Adapt to global economic changes and understand their impact on local markets and businesses.

Personal Development

  • Problem-Solving Skills: Develop the ability to solve complex financial problems, making you a valuable asset to any organization.
  • Confidence with Numbers: Become comfortable with numbers and financial data, skills that are beneficial both professionally and personally.

In summary, a Bachelor of Commerce with a major in Finance equips students with a blend of financial expertise, strategic thinking, analytical capabilities, and a global outlook. This degree opens up numerous career paths, offers high earning potential, and provides a solid foundation for lifelong learning and advancement in the fast-paced world of finance.

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