
Zamzameh Madjidi
Customer Service / Support
About Zamzameh Madjidi:
Professional Summery
- Quick Learner, Punctual and Reliable and Strives For Excellency
- Detail Oriented, Efficient and Organized, be depended on for a unique perspective
- Excellent Verbal and Written Communication Skills
- Strong qualifications in computer and data entry
- Motivated Team Player and Independent Worker
- Calm, Critical Thinker
- great networking and relationship management with customers
Experience
Professional Skills
Retail Expertise:
- Handle cash
- Serve customers over the counter
- Handle shipments and on-time delivery to customers
- Assist in product purchasing and fulfillment activities
Communication:
- Strong verbal and written communication skills.
- Excellent customer service, with direct interaction
- Collaborating with and supporting retail team members.
Customer Service:
- Processed POS transactions, including cash, debit, credit purchases and retunes
- Consistently met up sell goals by highlighting target merchandise with strategic
promotional approaches.
- Reconciled cash drawer at start and end of each shift, accounting for any errors
and resolved discrepancies to maintain accuracy.
Professional Experience
Sales Associate | Hiland | Tehran, Iran April 2018- January 2023
Sales Associate | Shahrvand | Tehran, Iran March 2015- December 2016
Education
Education
ELT Programming Certificate Toronto District School Board January 2018- March 2018
- Advanced level of English language fluency (writing, speaking, listening)
BachelorDegree inComputer Science Shahid Beheshti University, Iran 2000 -2005
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