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Zamzameh Madjidi

Zamzameh Madjidi

Sales associate

Customer Service / Support

Toronto, Ontario

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About Zamzameh Madjidi:

Professional Summery

  • Quick Learner, Punctual and Reliable and Strives For Excellency
  • Detail Oriented, Efficient and Organized, be depended on for a unique perspective
  • Excellent Verbal and Written Communication Skills
  • Strong qualifications in computer and data entry
  • Motivated Team Player and Independent Worker
  • Calm, Critical Thinker
  • great networking and relationship management with customers

 

Experience

Professional Skills

Retail Expertise:

  • Handle cash
  • Serve customers over the counter
  • Handle shipments and on-time delivery to customers
  • Assist in product purchasing and fulfillment activities

Communication:

  • Strong verbal and written communication skills.
  • Excellent customer service, with direct interaction
  • Collaborating with and supporting retail team members.

Customer Service:

  • Processed POS transactions, including cash, debit, credit purchases and retunes
  • Consistently  met up sell goals by highlighting target merchandise with strategic

promotional approaches.

  • Reconciled cash drawer at start and end of each shift, accounting for any errors 

and resolved discrepancies to maintain accuracy. 

 

Professional Experience

 

Sales Associate | Hiland | Tehran, Iran                                        April 2018- January 2023    

 

Sales Associate | Shahrvand | Tehran, Iran                         March 2015- December 2016

            
 

Education

Education

 

ELT Programming Certificate  Toronto District School Board    January 2018March 2018

  • Advanced level of English language fluency (writing, speaking, listening)

 

BachelorDegree inComputer Science      Shahid Beheshti University, Iran            2000 -2005

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