
Zilfat Abdulwahab Umar
Marketing / Advertising / Public Relations
About Zilfat Abdulwahab Umar:
I am a passionate communications professional with a background in public relations, strategic communications, and customer service. With a Master’s Degree in Mass Communications and a Diploma in Public Relations and Strategic Communications from the University of Winnipeg PACE, I bring expertise in developing communication strategies, managing media relations, and creating compelling content.
My experience spans various roles, including a Technical Advisor for Apple, where I provided high-quality customer support, resolved complex technical issues, and collaborated with cross-functional teams. I'm also deeply committed to supporting communities, particularly newcomers and immigrants, through outreach and advocacy. I strive to build strong relationships and deliver exceptional service in all that I do.
Experience
My experience spans various roles, including a Technical Advisor for Apple, where I provided high-quality customer support, resolved complex technical issues, and collaborated with cross-functional teams. I'm also deeply committed to supporting communities, particularly newcomers and immigrants, through outreach and advocacy. I strive to build strong relationships and deliver exceptional service in all that I do.
Education
Postgraduate Diploma in Public Relations and Strategic Communications, University of Winnipeg, PACE, August 2024.
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