Zohal Abdul

Skilled in customer experience and strategic planning - Obtained customer experience through working as a cashier at Shaheen Grocery and D Spot dessert Cafe - Sales representative at SoftMoc - Volunteer at Headquarters JamatKhana with excellent communication liability

Sales Associate/Representative (Seasonal)                   October 2022 -February 2023 

SoftMoc ShoeRack                                                                            Crossiron Blvd Unit 341, Rocky View AB 

• Communicated and pin-pointed concerns of customers about footwear 
• Maintained tolerance and patience toward frequent changes in customers' footwear preferences  
• Helped customers in direct shipping and online orders and maximized team efficiency through exposure to a high-intensity work environment  
• Assisted customers in selecting products that best meet their requirements 
• Remained reliable and attentive in maintaining stock displays in accordance to the values of the company
• Developed the ability to assess customers' needs and recommendations with shoe brands and style 

Cashier/Order Taker (Seasonal)                             June 2022 – August 2022  

Dspot Dessert Cafe                               75 Sage Hill Plaza   NW Calgary, AB

• Handled cash flow in-store whilst providing exemplary customer services to incoming customers
• Developed a set of skills of financial competency in a business setting   
• Communicated and led with clarity in a team setting by efficiently pushing orders, special requests, etc

Shaheen Grocery (Full-time)                       May 2020 – July 2021

Cashier & Replenishment Clerk      Calgary, AB

• Responsible for resolving customer inquiries and providing information regarding products
• Accurately calculated all customer payments and goods during transactions 
• Maintained accuracy and customer service composure during high-traffic times with the most courtesy
• Compiled and maintained the store’s daily cashier till totals and processed multiple cash floats daily 

Highschool diploma 2023

Mount Royal University Fall of 2023- Spring 2027