
Zyuro Murata
Customer Service / Support
About Zyuro Murata:
I am fit, organized, punctual, and have experience working as a warehouse worker and in customer service. I coordinated transfers on materials between warehouses and checked inventory. I possess good communication, and interpersonal skills. I productively resolved 65+ customer disputes in a month, mostly in a fast-paced retail setting. Being a fast learner, I can perform well in any job and I am eager to grow in my career.
Experience
Bilingual (English/Spanish) Customer service agent Dec 2021 – Aug 2022
Doordash
• Training and educating delivery people • Resolving customer issues • Investigated inquiries • Processed payment to relevant parties • Maintained up to date knowledge of services
Warehouse associate Nov – Dec 2021 Tai Loy
• Coordinated transfers of materials between several warehouses • Arranged heavy products (25kg and over) • Prepared orders to be pick up • Ensure all orders are entered accurately into computer systems
Warehouse worker Aug 2020 – Sep 2021 Corporación de Industrias y Servicios de Pacífico SAC
• Received shipments and stored goods in warehouse • Arranged heavy products (23kg and over) • Inspected and researched all discrepancies in inventory and tracking • Safely used warehouse equipment
Food counter attendant Dec 2019 - Jul 2020
Bembos
• Clean and sanitize kitchen items • Take and serve customers orders at counters • Stock refrigerators • Prepare, heat and finish food items • Maintain inventory and records of food, supplies
Food service counter May – Dec 2019
Rocky’s Chicken Grill
• Package take-out food • Prepare dishes for customers • Ensure food service and quality control • Clear and clean tables, trays and chairs • Sanitize and wash dishes and other items by hand
Education
High School Mar 2005-Dec 2018
Colegio San Felipe
Management and International Business Aug 2019 – At the present
Universidad Peruana de Ciencias aplicadas (UPC) (3rd semester)
Technique and Storage System Course Nov 2021
Manos dinámicas- CETPROP “Tecnología Centralizada”
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