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5 years ago

Tips for Mastering the Art of Public Apology, or Any Apology for that Matter

Renée 🐝 Cormier · As a follow up to my recent post, How to Speak Your Mind and Not Piss People Off, I thought I would move into the subject of what we public relations pros call “issues management” and the fine art of issuing public apologies. If you just want to know how to give a credible apolog ...

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