Service Manager Leader - Dartmouth, Canada - Copia HR Professional Services Limited

Copia HR Professional Services Limited
Copia HR Professional Services Limited
Verified Company
Dartmouth, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

We are seeking a Service Leader with exceptional team development, process management, and client relationship skills, capable of meeting targets to join our team.


Reponsibilities:

  • Hire, coach, and provide daily management to a team of technicians, service advisors, and administrators.
  • Proactively assess processes and create efficiencies with the shop to drive sales and service delivery.
  • Manage inventory effectively and timely.
  • Manage training, apprenticeship programs, and development of staff.
  • Performance management of teams with respect, consistency, and fairness.
  • Ensure workload is assigned with consideration for timeliness, and service excellence.
  • Manage budgets, and prepare reports.
  • Strong understanding of health and safety, and able to hold other accountable for performance.

Skills & Qualifications:

  • Must have minimum 5 years experience in a heavy equipment service or as a licensed heavy equipment technician.
  • Exhibited leadership in team management and development skills.
  • Effective communication skills written and verbal.
  • Operate with fairness, respect, and consistency.
  • Able to assess processes, and implement best practices to develop effectiveness.
  • Excellent time management, accountability, and people development.
  • Strong understanding of quality management, service delivery, and heavy equipment.

Benefits:


  • Company car
  • Dental care
  • Disability insurance
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Onsite parking
  • Paid time off
  • Relocation assistance
  • RRSP match
  • Vision care
  • Wellness program

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Signing bonus

Experience:

- heavy equipment, truck or trailers: 5 years (required)


Licence/Certification:

  • Class 5 Licence (preferred)
  • Journeyman (preferred)
  • Trade Certificate (preferred)

Work Location:
In person
More jobs from Copia HR Professional Services Limited
See all jobs of Copia HR Professional Services Limited