Parts Advisor - Mississauga, Canada - The Humberview Group
Description
_Are you detail-oriented? Do you enjoy understanding all of the little intricate parts that make up the vehicle whole? You might be a great fit for a Parts Advisor position_
Cooksville Dodge Chrysler Jeep Ram is looking for a
Parts Advisor to join our team in Mississauga.
The
Parts Advisor is responsible for providing exceptional customer service through selling, ordering and stocking parts for the dealership.
If a vehicle requires additional repair not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work.
TheParts Advisor will also advise customers on other available services and build lasting relationships.
Cooksville Dodge Chrysler Jeep Ram is a proud member of _The Humberview Grou_p - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice.
And 1 Promise:
_Serving you better, each and everyday._
Why Join HG:
- A solid foundation of customers from 60 years of business.
- An incredible opportunity for advancement within the organization.
- RRSP match & an Employee Assistance Program.
- Rewards program, including a referral bonus of up to $2,000
- Competitive compensation plans with health and dental insurance.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- A leadership team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work.
- A fun place to work
Job Duties:
- Greets all customers promptly on the telephone.
- Sells parts through the shop, by phone, over the counter to customers and telemarketing to customers.
- Assists walkin and wholesale customers with the selection of parts, and informs customers about the product line.
- Provides price quotes and other related parts information via the telephone.
- Determines availability on items.
- Prepares orders daily for shipment, delivery or pickup.
- Retrieves parts purchased from stock.
- Issues credit for parts returned.
- Assists with shipping/receiving when necessary.
- Performs other duties as assigned by Parts Manager
What We Look For:
- Previous parts experience is strongly preferred.
- Excellent customer service skills.
- Ability to learn and utilize electronic parts catalogues.
- Ability to be organized and use time management skills.
- Strong communication skills.
- A desire to achieve the very best in customer service and teamwork.
Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term.
Having a great corporate culture with team members who share our values is what makes us stand out.Whether you're new to the automotive industry or you're looking for more growth opportunities, we would love to meet you
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