senior onboarding specialist - construction industry - Toronto - beBeeCustomerOnboarding

    beBeeCustomerOnboarding
    beBeeCustomerOnboarding Toronto

    1 week ago

    Job title: Manager, Customer Onboarding

    Description

    The construction industry is at a turning point, with a severe labor shortage affecting operations. Companies must rethink their talent acquisition and modernize their workforce strategy to stay competitive. Bridgit's innovative solutions have helped the largest US general contractors streamline their processes, but there's still significant opportunity for growth.

    Job Description:

    • Create an exceptional customer onboarding experience by managing every stage of the process from sales handoff to go-live and initial adoption.

    Key responsibilities include building scalable onboarding processes, developing project plans, coordinating stakeholders and delivering results within specified timelines. The ideal candidate will possess excellent communication skills, be able to build strong relationships with customers across all levels and ensure seamless transitions between departments.

    1. Bachelor's degree in Business or related field
    2. 6-8+ years' experience in B2B SaaS customer onboarding or implementation roles
    3. Proven track record of delivering multiple concurrent projects while ensuring timely delivery
    ,


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