Senior Site Reliability Engineer - Castlegar, BC, Canada - Red Hat, Inc.

Description

About the job

Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate our OpenShift managed cloud services. OpenShift is a cloud native application platform for the enterprise, powered by Kubernetes. As an SRE you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.

On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large-scale distributed system design.

Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.

What you will do

The day-to-day responsibilities of a Senior SRE involves working with live systems and coding automation. You will be expected to:

1. Contribute code to increase the scalability and reliability of the service
2. Contribute software tests and participate in peer review to increase the quality of our codebase
3. Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration
4. Participate in a regular on-call schedule, including occasional paid weekends and holidays
5. Practice sustainable incident response and blameless postmortems
6. Resolve customer issues escalated from the Red Hat Global Support team
7. Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve

What you will bring

5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure

3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus

3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef

2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred

2+ years of experience delivering a hosted service

Demonstrated ability to quickly and accurately troubleshoot system issues

Solid understanding of standard TCP/IP networking and common protocols like DNS and

Solid communications skills and experience working directly with and presenting to customers

1+ year(s) of experience with Kubernetes is a plus

1+ year(s) of experience with docker-based containers is a plus

About Red Hat

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.