Senior Microsoft 365 Platform Architect (Customer Success) - Vancouver
1 week ago
Job summary
Orchestry is a rapidly growing SaaS company in the Microsoft 365 ecosystem that empowers teams through intuitive governance lifecycle management provisioning automation and reporting reducing complexity while increasing adoption and control We re a remote-first team built on curiosity kindness and getting sh t done If you love solving real customer problems with smart technical solutions you ll fit right in About the Role Are you a Microsoft 365 Platform Architect in the real world across messy enterprise tenants governance constraints integrations and stakeholder complexity ready to apply that expertise in product company where your work is repeatable scalable this role is for you Orchestry hiring Senior Microsoft 365 Platform Architect sit at intersection of Customer Success Presales Product This senior customer-facing technical role for Microsoft expert who can build credibility quickly operate trusted advisor from start You support both pre sales post sales technical conversations including discovery proof-of-concepts onboarding managed evaluations advanced configuration integration scenarios Work closely with Product Engineering troubleshoot complex customer situations influence how platform evolves based what see field This not backend engineering role ticket-driven support position Success comes senior-level technical credibility strong solution design instincts customer-outcome mindset What You Be Doing Customer Success Technical Onboarding Adoption Leadership Own technical onboarding components API integrations webhooks Power Platform Power BI Azure Functions PnP provisioning Participate discovery uncover integration governance automation needs Deliver enablement sessions admins architects SMEs Create reusable assets integration guides scripts diagrams API examples architecture patterns Advise customers programmatic setups governance approaches automation best practices Triaging advanced issues collaboration Product Engineering actionable reproduction steps context Support managed evaluations defining success criteria validating configuration reducing friction Presales Discovery Proof-of-Concepts Enablement Join calls understand tech requirements translate solution approaches Configure environments demonstrating Orchestry s advanced capabilities Contribute RFPs proposals documentation security/compliance responses Maintain optimize demo environments rich realistic data advanced scenarios Create presales enablement diagrams integration patterns competitive differentiators Internal Enablement Scale Own troubleshooting reduce escalations ProductEngineering Perform intermediate debugging root-cause analysis Maintain internal documentation FAQs advanced troubleshooting playbooks Create pathways CS Sales Support teams Required Skills Competencies Strong understanding of (SharePoint Teams Entra Purview Power Platform Azure) Experience PnP provisioning APIs webhooks automation scripting integration patterns Ability diagnose debug resolve complex enterprise scenarios Excellent communication skills both audiences Ability translate conceptual requirements into solutions vice versa Collaborative mindset works smoothly with ,Product Engineering Sales CS Preferred Qualifications Proficiency PowerShell /PnP PowerShell automation enterprise Provisioning Experience integrating using SDK best practices Solid grasp Governance Configuration Experience building analytics workflows AI development tools ChatGPT Claude code generation debugging automation Success Metrics Reduced to Escalation Faster onboarding completion customers complex setup Improved resolution time Higher conversion stronger enablement Increased availability reusable assets org Why Love Working Here Remote-first culture flexibility autonomy A product genuinely loved strong market fit Collaborative environment values curiosity iteration Competitive pay equity benefits perks Variable compensation base salary Chance shape customers adopt scale
Job description
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Senior Microsoft 365 Platform Architect (Customer Success)
Only for registered members
We're a remote-first team built on curiosity, kindness, and getting sh*t done. If you love solving real customer problems with smart technical solutions, you'll fit right in. We're hiring a Senior Microsoft 365 Platform Architect to sit at the intersection of Customer Success, Pr ...
1 week ago
Senior Microsoft 365 Platform Architect (Customer Success)
Only for registered members
· Orchestry is a rapidly growing SaaS company in the Microsoft 365 ecosystem.We're a remote-first team built on curiosity, kindness, and getting sh*t done. · ...
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