Customer Service Specialist - Chilliwack, Canada - Escape Trailer Industries LP

Escape Trailer Industries LP
Escape Trailer Industries LP
Verified Company
Chilliwack, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Position Title:
Customer Service Specialist

Location:
Chilliwack, BC
Escape is hiring


At Escape Trailer Industries we aim to be the number one fiberglass RV company in the world This is our destination.

We will achieve this by supporting employees with competitive wages and health benefits. It also means colleagues supporting and respecting each other. It means implementing better processes and having open two-way communication. Ultimately it means a better work environment for our team and a superior product for our customers.


Who we are:


Escape Trailer is unique, as we are one of the few manufacturers of fiberglass RV travel trailers and have done so for 18+ years and counting.

This places us in a high demand market, and we are continuing to grow at a fast pace This means that we are constantly striving to learn and improve, while fostering a positive work culture that we can be proud of.

We are a customer focused company, and our trailers are manufactured from start to finish at our warehouses located in Chilliwack, BC.


As a Customer Service Specialist your role includes:

  • Assisting customers with their option selections when configuring their Escape Trailer
  • Customer communication on potential supply chain disruptions, etc.
  • Assisting customers during showroom appointments
  • Supporting other departments with duties as required

Preferred skills/experience:


  • 2+ years experience in customer service
  • Previous knowledge in the trailer industry would be beneficial but not required
  • Excellent communication and people skills
  • Customer Service experience
  • Work independently as well as in a collaborative environment.
  • Attention to detail and accuracy
  • Flexibility with daily changing duties
  • Completion of the VSA license and upcoming courses (can be completed after hiring)

Why Join Escape Trailer Industries:


  • Familyoriented, inclusive culture
  • On-Site Parking
  • Clean, positive & safe work environment
Send your resume and be part of a team that is proud of its culture.


What we offer:


  • Competitive salary
  • Extended Health benefits
  • Full-Time, Permanent
  • 8hour shift, Monday-Friday
  • Salary: $20.00$24.00 per hour
221223


Salary:
$20.00-$24.00 per hour


Schedule:

  • 8 hour shift

Application question(s):

  • Do you have previous experience with travel trailers?

Experience:


  • Customer service: 2 years (preferred)

Work Location:
One location
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