Client Executive - Montreal - SYNNEX Canada Limited

Description

About the Role

In this role, you will support partners across the Quebec and Eastern Ontario region, building and strengthening multi‑brand customer relationships at a strategic, corporate level. You will help position TD SYNNEX's full value proposition while collaborating closely with local leadership to shape account strategy, drive execution, and contribute to overall market growth. This is a highly collaborative, customer‑focused role that requires strong relationship‑building skills and the ability to translate customer needs into actionable strategies.

What You'll Do

• Build trusted, proactive relationships with customers, identifying opportunities, uncovering challenges, and ensuring overall satisfaction.

• Investigate and assess customer concerns to determine root causes and recommend effective solutions.

• Develop and implement corrective action plans in partnership with internal support teams (e.g., TD SYNNEX Services) to strengthen customer relationships.

• Lead the strategic direction for assigned customers, ensuring alignment to their business goals.

• Facilitate cross‑divisional collaboration to showcase the full value of TD SYNNEX's portfolio and support the customer's broader vision.

• Travel within the region as required (up to 75%)

What We're Looking For

• 3-6 + years of experience in sales, account management, or a related customer‑facing role.

• Post‑secondary education required (or an equivalent combination of education and relevant experience).

• Bilingual in English and French (Written/Verbal)

• Deep expertise in assigned product/service lines and strong understanding of how they connect across TD SYNNEX's broader offerings.

• Experience supporting large and/or complex accounts with evolving needs and multiple stakeholders.

• Comfortable operating with autonomy and making informed decisions to support customer engagement and growth.

• Proven ability to build rapport with existing clients and engage new prospects to expand the customer base.

• Ability to provide meaningful insights and feedback to sales leadership to support continuous improvement.

À propos du rôle

Dans ce rôle, vous soutiendrez des partenaires partout au Québec et dans l'Est de l'Ontario, en développant et en renforçant des relations clients multimarques à un niveau stratégique et corporatif. Vous contribuerez à positionner l'ensemble de la proposition de valeur de TD SYNNEX tout en collaborant étroitement avec les équipes de direction locales afin d'élaborer la stratégie de compte, favoriser l'exécution et soutenir la croissance globale du marché. Il s'agit d'un rôle hautement collaboratif, axé sur le client, qui exige de solides aptitudes pour établir des relations et la capacité de traduire les besoins des clients en stratégies concrètes.

Ce que vous ferez

• Établir des relations de confiance proactives avec les clients, en identifiant les opportunités, en cernant les défis et en assurant leur satisfaction globale.

• Enquêter sur les préoccupations des clients et les évaluer afin d'en déterminer les causes fondamentales et de recommander des solutions efficaces.

• Élaborer et mettre en œuvre des plans d'action correctifs en partenariat avec les équipes de soutien internes (p. ex., Services TD SYNNEX) afin de renforcer les relations clients.

• Diriger l'orientation stratégique des clients assignés en veillant à l'alignement avec leurs objectifs d'affaires.

• Favoriser la collaboration interdivisionnelle afin de mettre en valeur l'ensemble du portefeuille de TD SYNNEX et de soutenir la vision globale du client.

• Effectuer des déplacements dans la région, au besoin (jusqu'à 75 %).

Ce que nous recherchons

• 3 à 6+ années d'expérience en vente, gestion de comptes ou dans un rôle similaire axé sur la relation client.

• Études postsecondaires requises (ou toute combinaison équivalente de formation et d'expérience pertinente).

• Bilinguisme anglais-français (écrit et oral).

• Expertise approfondie dans les gammes de produits/services assignées et solide compréhension de leur intégration dans l'offre élargie de TD SYNNEX.

• Expérience dans le soutien de comptes importants et/ou complexes comportant des besoins évolutifs et de multiples parties prenantes.

• Aisance à travailler de manière autonome et à prendre des décisions éclairées pour appuyer l'engagement et la croissance des clients.

• Capacité démontrée à établir un lien de confiance avec les clients actuels et à engager de nouveaux prospects afin d'élargir la base de clients.

• Aptitude à fournir des perspectives pertinentes et de la rétroaction aux équipes de direction des ventes afin de soutenir l'amélioration continue.

Key Skills

Action Planning, Sales, Strategy

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for