Clinical Advisor - Burlington, Canada - ClearCorrect

Description

#ChangeMakers

Ready to make an impact?

We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.

We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition.

From the first Dental Implant in 1974 to the latest Digital Solution - we do things differently than others

We deliver innovation based on evidence.

This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful "can-do" attitude.

#WeChangeDentistry every day. Be part of it.


Professional Summary

The Clinical Advisor is a critical role that provides in-house clinical support to onboard customers and reduce time to proficiency with clear aligners.

The role additionally provides guidance and input for internal training on clinical knowledge as well as supports regional marketing and education team for product launches.

Responsibilities

• Work closely with key providers to establish treatment protocols and preferences in aligner therapy, for current ClearCorrect products as well as for future new product launch.
• Act as the 2ndlevel consultant to providers who need assistance on difficult cases, to ensure excellent provider experience and optimal clinical outcome for ClearCorrect providers
• Work closely with fieldbased sales team reducing time to proficiency for ClearCorrect providers
• Closely partner with marketing and sales team to activate ClearCorrect users, acquire new customers and increase case start rate
• Cotravel to onboard and engage with customers with field sales and marketing team
• Train the ClearCorrect sales and service team in the region from a clinical perspective with the established treatment protocols, enable them to support providers with patient selection, treatment planning, orthodontic management and troubleshooting clinical roadblocks
• Support the ClearCorrect Education team by providing clinical training to providers via online presentation, onsite workshop, and any other means necessary
• Support marketing team for collection of clinical cases for the clinical case gallery and provide all required support for products launches
• Constantly liaise with country teams to keep abreast of product updates, technology advancement and market change
• Support Marketing team by participating in User Acceptant Tests (UAT) and provide input and feedback, ensuring assigned local ClearCorrect customers participating to UAT, followup and collect feedback
• Be a part of highperformance team that delivers monthly, quarterly, and annual business results and company goals
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team

Minimum Qualifications:

• DDS/DMD/BDS (Foreign or Domestic)
• 5+ years of work experience in dentistry, of which at least 2+ years served in a clinical environment or as a setup technician
• 1+ years experience working in Orthodontics with clear aligners
• Bilingual in English and French

Preferred Qualifications:

• Experience in training dentists and orthodontists
• Excellent interpersonal and written communication skills, strong presentation skills
• Enthusiastic about providing excellent support & service, always customer centric
• Good knowledge of basic computer operations and Microsoft Office tools.

Straumann Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Additional Information

What can you expect from us?

• An agile and ambitious environment: We are
  #ChangeMakers

:

• Open, friendly colleagues who
  #collaborate and
  #support each other: We are #
  Players+Learners.
• The
  #freedom to
  #create and
  #engage:

You can leave your
#FootprintInDentistry.

• An employer who invests in our
  #inspiring corporate
  #culture.
• The
  #opportunity to develop yourself as a person and in your
  #career. We
  #grow

:

-
#Attractive workplaces at great locations

• We are a
  #GlobalPlayer.
• A good salary and many other cool
  #benefits (depending on location).
• To work for the No. 1 in
  #Dentistry and one of the leading
  #MedTech companies.

and many other things more

**What do people say about us as an emplo