Service Writer - Red Deer, Canada - Woody's RV World

Woody's RV World

Verified Company

Red Deer, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Woody's RV World Red Deer is looking for a full-time RV Service Writer.

Minimum Requirements:

Excellent customer service skills
Proficient computer skills
Ability to work unsupervised
Must be organized and selfmotivated
Possess strong written and verbal communication skills
Motivated team player with a strong sense of commitment to the customer
Have the ability to deal with large volumes of work and be flexible to changing priorities
Ability to handle stressful situations in a calm and efficient manner
Ability to read and comprehend policy and procedure
Excellent verbal and written communication skills
Strong record of positive Customer Satisfaction results
High School diploma or equivalent preferred

Responsibilities:

Essential Duties and Responsibilities
Other duties may be assigned at a later date:
Book Appointments
Open new work orders, accurately recording customer information and requirements
Handle incoming phone calls in a professional manner
Deal with customer requests and questions in a timely and friendly manner
Keep customers updated as needed regarding ongoing repairs and offer explanations for work required and/or suggested so that customers can make informed decisions
Inform customers of upcoming repairs/services required
Confirm that all work and pricing is approved by the customer prior to work being performed
Monitor activities at service counter including customer contact, parts shipping and receiving
Complete various clerical duties including photocopying, faxing, sorting/filing, etc.
Receiving customer payments
Monitoring our online text messaging service

Company Profile:

Canada's premier RV company is growing once again. Woody's RV World has expanded into Abbotsford and anchored the company with a brand new stateoftheart impressive building.

Contact:
Service Manager - Lyndon Nystrom

Job Types:
Full-time, Permanent

Benefits: