Lead Management and Marketing Specialist - Kingston, Canada - Patry Group of Companies

Patry Group of Companies

Verified Company

Kingston, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Position Overview:

The Lead Management and Marketing Specialist plays a vital role within Patry Group of Companies, a leading property management firm, by managing all leads, overseeing marketing and advertising efforts, and optimizing the leasing process.

This role is responsible for driving efficient lead management, enhancing marketing strategies, and ensuring exceptional customer service experiences to maximize leasing opportunities and contribute to the company's growth.

Key Responsibilities:

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Lead Management:

Receive, capture, and respond to leads promptly, leveraging effective communication to sell the community and convert leads into appointments.
Coordinate with leasing consultants to schedule appointments and manage overflow leads efficiently.

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Marketing and Advertising:

Develop and implement marketing strategies to promote properties managed by Patry Group of Companies.
Create compelling advertising campaigns across various platforms to attract potential tenants and increase brand visibility.
Monitor and analyze marketing performance metrics to optimize strategies and improve lead generation.

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Appointment Scheduling:

Schedule appointments in the Leasing Consultants' calendars, ensuring efficient utilization of resources and maximizing customer engagement.
Send appointment confirmations to customers and notices of entry to residents as necessary.

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Leasing Consultant Support:

Notify leasing consultants of scheduled viewings, providing support and ensuring they are equipped with the necessary information and resources for appointments.

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Customer Interaction:

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Documentation and Closing:

Complete leasing documentation accurately and efficiently, ensuring compliance with company policies and regulations.
Facilitate smooth business transactions, closing leases effectively to ensure a seamless leasing process for customers.

Required Skills:

High energy and enthusiasm for the role.
Exceptional attention to detail.
Driven and focused on achieving conversion targets.
Excellent communication skills, both written and verbal.
Ability to multitask effectively in a fastpaced environment.
Team player mindset, collaborating with colleagues to achieve common goals.
Proficiency in marketing and advertising strategies, with a creative approach to campaign development.
Enjoyment of customer interactions and a commitment to delivering outstanding service and support.

Job Types:
Full-time, Permanent

Benefits: