Marketing Operations Associate - Toronto, Canada - FanDuel

FanDuel

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands and products all built with one goal in mind — to give fans new and innovative ways to interact with their favorite games, sports, teams, and leagues.

That's no easy task, which is why we're so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means we'll never compromise when it comes to looking out for our teammates.

From our many opportunities for professional development to our generous insurance and paid leave policies, we're committed to making sure our employees get as much out of FanDuel as we ask them to give.

Our brands include:

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FanDuel — A game-changing real-money fantasy sports app
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FanDuel Sportsbook — America's #1 sports betting app
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FanDuel TV — "The Bettor Sports Network" bringing live sports and interactive content to the games fans care about most
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FanDuel Racing — A horse racing app built for the average sports fan
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FanDuel Casino & Betfair Casino — Fan-favorite online casino apps
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FOXBet — A world-class betting platform and affiliate of FanDuel Group
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PokerStars — The premier online poker product and affiliate of FanDuel Group

THE POSITION:

Our roster has an opening with your name on it

We are looking for a Marketing Operations Associate to join the Customer Marketing team to help bring FanDuel's promotional strategy to life.

This person will also ensure our customers are top of mind, have a positive experience and continue to choose FanDuel as their go-to Sportsbook.

THE GAME PLAN:

Everyone on our team has a part to play

Manage the endtoend promotion creation process for Casino and Sportsbook; including design, testing, setup, publishing, QA, fulfillment and merchandising in the app
Monitor and audit our platform content to ensure team KPIs on accuracy and precision are met or exceeded, with an eye on eventual automation of the process
Contribute to improving the quality and efficiency of internal Marketing Operations processes and tooling to deliver promotions at scale and improve quality of life for team members
Act as a primary source of knowledge on the customer experience and provide feedback on strategic issues and opportunities across the business
Collaborate closely with key partners in Marketing, Commercial, Product, Customer Service, and Risk & Trading to plan and deliver promotional campaigns and longterm improvements
Master internal tooling to evaluate risk and lead triage efforts to reduce cost of errors & improve customer satisfaction

THE STATS:

What we're looking for in our next teammate

Two+ years of experience working in a marketing environment
Quick learner with strong communication and listening skills
A great colleague and teammate someone who is willing to roll up their sleeves to complete a task
A methodical planner with high attention to detail
Creative thinker and problem solver; short term, medium term, and long term
Experience monitoring and tracking KPIs
Proven track record of delivering quality outcomes for stakeholders and getting initiatives over the line
Ability to communicate effectively with stakeholders from all different pillars of the organization
Process oriented with focus on proactive planning & scheduling
Required to occasionally work flexible hours including evenings and weekends
Experience using Knime, SQL, Photoshop, and CRM platforms is a plus
General sports betting and gaming knowledge a plus

THE CONTRACT:

We treat our team right
Competitive compensation is just the beginning.

As part of our team, you can expect:

An exciting and fun environment committed to driving real growth
Opportunities to build really cool products that fans love
Mentorship and professional development resources to help you refine your game
Flexible vacation allowance to let you refuel
Hall of Fame benefit programs and platforms

_FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential._
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