Receptionist/administration - Oakville, Canada - Oak Physio & Wellness

Description

• Greet and welcome patients, visitors, and clients in a warm and professional manner.
• Answer phone calls, schedule appointments, and manage the clinic's appointment calendar efficiently.
• Verify patient information and ensure accurate data entry into the electronic medical records system.
• Process insurance billing, collect payments, issue receipts, and maintain financial records with utmost confidentiality.
• Coordinate patient flow, including checkin, checkout, and waiting area management.
• Liaise with practitioners and other healthcare professionals to facilitate smooth patient care coordination.
• Maintain the cleanliness and organization of the reception area and clinic rooms.
• Assist with administrative tasks such as filing, scanning, and managing clinic correspondence.
• Assist with day to day clinic tasks for successful operations of the clinic.
• Adhere to clinic policies, procedures, and confidentiality guidelines at all times.

• Previous experience in a receptionist or front desk administrative role is preferred.
• Strong customer service skills with the ability to communicate effectively and professionally with patients, staff, and visitors.
• Excellent organizational skills and attention to detail to manage multiple tasks efficiently.
• Proficiency in using computer software and electronic medical records systems such as Jane is an asset.
• Basic knowledge of medical terminology is an asset.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Friendly and positive demeanor with a passion for helping others.
• Ability to work independently as well as part of a team in a fastpaced environment.
• Flexibility to work evenings or weekends if required.

• Company events
• Flexible schedule
• Onsite gym
• Onsite parking

• Monday to Friday
• Weekend availability