customer service clerk - Brandon, Canada - N.L. Poulin Limited

    N.L. Poulin Limited
    N.L. Poulin Limited Brandon, Canada

    2 weeks ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: Experience an asset
    • or equivalent experience

      • Work setting

    • Urban area
    • Private sector

      • Tasks

    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Perform general office duties
    • Receive and log complaints
    • Receive payments
    • Sell merchandise

      • Computer and technology knowledge

    • Internet
    • MS Excel
    • MS Outlook
    • MS Windows
    • MS Word

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure
    • Repetitive tasks

      • Health benefits

    • Dental plan
    • Disability benefits
    • Health care plan
    • Paramedical services coverage

      • Financial benefits

    • Group insurance benefits
    • Life insurance
    • Pension plan
    • Registered Retirement Savings Plan (RRSP)

      • Long term benefits

    • Long-term care insurance

      • Other benefits

    • Deferred Profit Sharing Plan (DPSP)
    • Other benefits
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week