Service Delivery Assistant - North Bay, Canada - Ministry of Labour, Immigration, Training and Skills Development

Ministry of Labour, Immigration, Training and Skills Development

Verified Company

North Bay, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you an administrative professional who thrives on providing top-notch customer service in a fast-paced setting? If so, check out this opportunity to offer a variety of administrative, program, and financial support services for employment programs within our Employment and Training Division.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are dedicated to cultivating a team that mirrors the communities we serve, fostering a diverse, anti-racist, inclusive, accessible, and equitable work environment. Feel free to explore the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint to delve into our commitment to advancing racial equity, accessibility, diversity, and inclusion in the public sector.

We provide accommodations throughout the hiring process and during employment in line with Ontario's Human Rights Code. Should you need disability-related accommodations, refer to the instructions under the 'How to apply' section.

What will you be doing in this role?:

Provide administrative and program support for employment initiatives, including overseeing and grading various examinations to facilitate service delivery
Draft different forms of correspondence for clients and staff
Manage contracts and input data into database systems
Collaborate closely with unit staff to handle ministry requests and reporting obligations
Offer assistance in financial and budget management tasks
Handle office accounts payables and receivables

What are the qualifications needed for this role?:

Mandatory: You must have advanced oral and written French language skills. Your level of proficiency will be assessed prior to employment.

Communication Skills:

Ability to extract information from clients while maintaining confidentiality, tact, and diplomacy in interactions with the public

Knowledge:

Understanding of financial administration procedures, guidelines, and practices (e.g., invoice processing, budget management, inventory maintenance) and general office administration such as electronic filing systems and records management
Familiarity with employment services and related programs

Other Essential Skills:

Strong analytical, problem-solving, and reasoning abilities
Proficient in planning, organizing, and coordinating tasks for multiple projects while managing regular duties
Capable of working effectively in a team environment

Additional Information:

Address: 1 Bilingual English/French Temporary position for up to 12 months at 200 First Ave W, North Bay, North Region. Requires a Criminal Record Check

Compensation Group:

Ontario Public Service Employees Union
Check out the job ad definitions

Schedule:

3.7
Category:
Administrative and Support Services
Posted on:
Friday, March 22, 2024
Note:
This ad is also available in French.

Security screening checks will be conducted by the Transition and Security Office (TSO) as part of the hiring process and your consent will be required. Any relevant employment screening checks not obtained directly by you will be facilitated by the TSO with your consent. Having a record under the Criminal Code does not automatically disqualify you. The TSO will assess screening check results solely for security clearance purposes, considering the job requirements. All screening records will be kept confidential by the TSO.