Desktop Problem Manager - Montréal, Canada - AstraNorth

AstraNorth

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Skills Required:

Proven ability to create automated test scripts, test scenarios and analyze results using AutoIT and PowerShell
Strong understanding of key Performance counters impacting system utilization
Experience in Performance Engineering in large Enterprise Windows Environments
Experience in Windows Performance Benchmarking and Monitoring Utilities
Strong scripting knowledge (PowerShell is a priority

- additionally Batch, WMI, VBScript, etc.)

Strong technical understanding of Microsoft IE Web Browser Technologies
Strong troubleshooting mindset (i.e. parsing event log, sysinternals tools, analyzing memory dumps)
Ability to write technical and Presentation management documentation (system design and engineering documents)
Understanding and exposure to Excel, macros and automation
Strong verbal and written communication skills
Experience with Infrastructure components
Experience in monitoring tools for Network and Workstations, including but not limited to Perfmon, SysTrack, and Splunk

years of experience with AutoIT and PowerShell
years of experience in information technology

Roles & Responsibilities:

Builds and maintains a scalable, portable, configurable automated testing framework designed using AutoIT and PowerShell
Conduct system performance testing to ensure system reliability, capacity and scalability
Develop automated test scenarios and environments for performance testing
Work with QA and developer teams to develop performance test plans and cases
Analyze test results and coordinate with development teams for bug fixes
Generate test summary reports for management review
Evaluation and use of benchmarking, performance and load testing tools
Analyze root causes of performance issues and provide corrective actions
Suggest new tools and techniques to improve testing efficiency
Review and recommend improvements to existing test procedures
Report defects found in testing diligently, promptly, and accurately
Manage Operations for Performance Engineering lab environment
Reproducing customer Performance issues in our labs
Design and build intelligent test systems that can simulate production traffic load
Compare and contrast system performance with varying levels of physical resources (RAM, CPU cores, Disk caches, Network) and compute nodes
Measure, report, and recommend performance Response Time Guidelines/SLAs
Windows Desktop general engineering and hardware evaluation
Creation of Desktop, Laptops, Virtual machines Performance Baselines for Windows and MAC Desktop Platform
Create and Maintain Jive and SharePoint Sites
Good coordination and communication skills