Manager, Facilities - Waterloo, Canada - Wilfrid Laurier University

Sophia Lee

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Description

Date:
Feb 22, 2023


Location:
Waterloo, CA


Company:
Wilfrid Laurier University


Department:
Athletics and Recreation


Job Type:
Limited Term


Full-time/Part-time: Full Time (>=1249 hrs/year)


Campus:
Waterloo


Reports to:
Associate Director, Business Development and Operations


Employee Group:
Management


Application Deadline:
March 8, 2023


Requisition ID:5409

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose.

Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact.

With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier's thriving community has a place for everyone.


Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton.

The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics.

Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples.

We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities.

Laurier's Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.


Position Summary:


Responsibilities of the Manager, Facilities & Events include all aspects of the coordination of athletic and recreational facilities serving both University and external community.


These functions will include the management and implementation of all operational needs associated with programming; the maintenance of all athletics and recreation facilities, fields and equipment; management and leadership of staff and student employees; financial responsibilities including budget management; adherence to established safety policies and procedures and formulation and/or adaptation of new risk management policies when appropriate.


This position is the primary liaison for Athletics & Recreation with Facilities and Asset Management (FAM) in keeping the University's athletic facilities occupied at high utilization rates.


Accountabilities:


Management and Leadership:


  • Provide staffing leadership for the Facilities unit, instilling a culture of customer service and support aligned with the mission, vision and priorities of Athletics & Recreation.
  • Supervision including the hiring, training, scheduling, mentoring and ongoing evaluation of their direct reports
  • Assess staff training and development needs, and ensure that employees receive training required to improve and sustain successful performance.
  • Manage performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
  • Oversight management of a studentleadership team responsible for the daytoday operations of the facilities including the hiring, training and supervision with the support of the Coordinator(s) Facilities, Game Day Operations, and Bookings & Financial Assistant. University students make up the front line staff that operate when the building is in operation.
  • Work with the Coordinator: Web & Technology to support front line staff with procedures, training and policies for facilities operation software (our customer service software for membership management, scheduling, registrations, equipment rental and sales).
  • Support parttime and fulltime employee development in order to constantly update and implement best practices in facility management.

Fiscal Responsibility:


  • Work with Associate Director, Business Operations in budget development and/or provide recommendations for annual operating budget of $850,000 in expenses and over $300,000 in revenue targets
  • Responsible for budget development, facility annual and deferred maintenance schedules, major equipment acquisition and assignment of work to external contractors. Participates in capital investment, renewal and expenditure planning.
  • Provide recommendations for facility repairs, preventative maintenance and improvements; annual capital renewal budget of $140,000 pursuing the renewal of spaces and equipment within the facilities
  • Work with the Facilities Coordinator on the procurement of consumable equipment and/or services to support the facility operations
  • Planning for fixed equipment throughout facilities including and not limited to nets, washers, dryers, scoreclocks, motor vehicles, lane ropes, portable basketball nets, tents and climbing belay equipment

Facility Operations:


  • Establish, provide leadership and evaluate athletic and recreatio

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