Junior Network Administrator - Newmarket, Ontario

Only for registered members Newmarket, Ontario, Canada

2 weeks ago

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Job summary

The IT Help Desk Specialist is the first point of contact for technical issues.

Responsibilities

  • Front-Line Support: Act as the initial contact for hardware, software, and network issues via phone, email or chat.
  • Ticket Management: Log track and escalate issues using platforms like Jira Service Management or ServiceNow.

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