Sr General Manager - Nova Scotia - Vacasa

    Vacasa
    Vacasa Nova Scotia

    1 week ago

    Description

    About the Company

    We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest.

    About this Job

    As part of our operations leadership team, you'll guide geographically dispersed staff to achieve success across multiple locations. You'll develop emerging leaders, build strong teams that meet KPIs, and balance operational efficiency with quality standards to ensure exceptional experiences for owners, guests, and employees.

    • Lead General Managers through coaching mentoring performance management conduct regular one-on-one meetings annual evaluations support professional growth ensure alignment company goals oversee daily workflow portfolio properties optimize productivity meet departmental objectives identify areas improvement implement process enhancements drive efficiency quality outcomes grow relationship property owners proactively communicate subject matter expert those properties ensuring clean maintained well cared meeting maintain company standards metrics NPS standard unit appearance efficiency manage budget adhering set annual costs perform cost-benefit analysis respond emails calls escalated concerns assist recruiting interviewing selection onboarding new team members compliance policies regulations collaborate cross-functional stakeholders align departmental goals broader organizational strategy represent team leadership meetings communicate strategic decisions direct reports partner Onboarding team when units join portfolio other duties assigned because day different hospitality

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