Bylaw Liaison Officer 1 - Richmond, Canada - City of Richmond BC
Description
Bylaw Liaison Officer 1:
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_.
If you are looking to make a difference, and to share our vision "to be the most appealing, livable, and well-managed community in Canada", then please apply.
Overview:
This position focuses on public relations, regulatory, enforcement and administrative functions involving public compliance in the areas of municipal parking.
Examples of key responsibilities include, but are not limited to:
- Interpreting, explaining, issuing and enforcing applicable bylaw notices and municipal tickets related to the work.
- Patrol all areas of Richmond, enforcement for vehicle infractions under the City's bylaws, arrange for the impoundment of vehicles (towing), and issue violation notices.
- Conduct bylaw related inspections.
- Distributing information to the public related to the work
- Preparing documentation for ticket violation dispute within the Provincial Adjudication system.
- Responsible for filling out forms, log sheets, collating counts and reporting work activity.
- Provide orientation and mentoring of new employees.
- Assist the Bylaw Liaison Officer 2 in monitoring and enforcing bylaw violations pertaining to public and private property as required.
Knowledge, Skills & Abilities:
- Sound knowledge of provincial regulation(s) and City bylaw(s), as it relates to offstreet parking, traffic control, and boulevard maintenance.
- Knowledge of evidence collection procedures with skill in note taking and maintaining accurate records.
- Ability to perform investigations using independent critical thinking and sound judgment.
- Ability to provide effective customer service and to diffuse hostility in an effective manner; consistently maintain a professional and diplomatic demeanour.
- Ability to deal both tactfully and firmly with the public and possess the capacity to deal professionally with the RCMP, external agencies, City staff & other officials.
- Ability to work both independently and interdependently while exercising sound judgement and initiative.
- Ability to perform multiple tasks simultaneously, work well under pressure and deal with stressful situations.
- Ability to understand and carry out oral and written instructions.
- Ability to perform word processing and data entry with a high degree of accuracy.
- Ability to use Richmond Enterprise Document Management System (REDMS) or a similar Electronic Records Management System.
- Understand of the City's geography (including all main roadways within and adjoining the City) and familiarity with BC's provincial adjudication system is considered an asset.
- Ability to successfully clear a Police Information Check (PIC).
Qualifications and Experience:
- Completion of Grade 12 or equivalent, supplemented by Bylaw Compliance, Enforcement & Investigative Skills 1 (JIBC).
- Experienced investigative or enforcement work, along with familiarity with dispatch operations is required.
- Preferential consideration will be extended to those applicants who have at least one (1) year of experience in bylaw enforcement.
- A valid Class 5 Driver's Licence for the Province of British Columbia and a safe driving history.
- Bylaw Compliance, Enforcement & Investigative Skills 1 (JIBC) is required.
- Report Writing for Professional Investigators (JIBC) is preferred.
- Situational Awareness Training
- Certificate is preferred.
Working Conditions:
The work involved requires a high level of public contact with a diverse range of people, often encountering difficult situations.
Additional Information:
- Employee Group:
- CUPE Local 718
- Position Status:
- Regular Full-Time
- Duration of Appointment:
- N/A
- Salary Range:
- Hours of Work:
- Shift rotation. Hours will be scheduled based on operational need and can include daytime, evening, weekdays and weekends.
- Application Posted:
- 11/23/22
- External Closing Date:
- 12/7/22
- PCC#:
- 1194
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