Manager, Office of Avp School of Continuing Studies - Toronto, Canada - York University
Description
Purpose:
The York University School of Continuing Studies is a diverse community of learning united by a shared sense of purpose: achieving personal and professional growth in a rapidly changing career and educational landscape.
Our ability to offer accelerated, accessible, and innovative programs that prepare our students to adapt and lead in response to this change has made us the fastest-growing school in Canada.
The School is home to the international-award-winning York University English Language Institute, one of the largest language institutes in North America.
Our professional programs also attract students from around the world.
Codesigned and delivered by senior industry leaders, our professional programs feature experiential learning method that help students develop career-specific technical skills and robust cross-functional expertise.
Reporting to the Assistant Vice-President, Continuing Studies (AVP) and working closely with the senior leadership team, the office manager is responsible for the over all information and records management and maintenance for the AVP Office and school, preparation of business development and thought leadership presentations, development and execution of project plans, supervision of administrative office staff and efficient professional, confidential executive support to the AVP and members of the senior team.
Daily activities involve interaction with staff, executive offices, and high-level internal and external contacts and officials, with exposure to confidential information requiring considerable use of initiative, tact, diplomacy, discretion, and excellent judgment.
The role assists the AVP with all aspects of, project management, event management, support and management related to:administrative and office management, facilitation of senior management meetings, communications, information and records management, and strategic program research and development.
The Manager, Office of the AVP assesses the importance and urgency of issues or problems that arise, addresses issues, or alerts relevant leadership of potential problems or conflicts.
This position is responsible for balancing the complex and competing priorities of the unit which involves strategically meeting the demands of a challenging, diverse, and high-volume environment.
Education:
University degree, preferably in a business, communications, humanities, or social sciences field.
Experience:
Minimum of 5 years' related experience providing a full range of executive support to a senior leader or administrator in a complex institutional environment.
Experience developing compelling written and visual communications for a wide variety of audiences. Experience in a managerial or supervisory capacity, preferably in a unionized environment.
Skills:
Knowledge
Knowledge of continuing professional education marketplace and trends
Knowledge of employment legislation
Knowledge of higher education, economics, future of work (Industry 4.0), immigration, skills development will be required to write for internal and external audience and develop presentation/content outlines.
SkillsStrong systems thinking.
Effective communications, both oral and written.
Superior discretion, judgment, tact, diplomacy, creativity and initiative. Strong interpersonal skills.
Demonstrated ability to work effectively with confidential and sensitive information.
Excellent personal organization, planning and project management skills.
Additional Notes:
Works within a typical office environment (actual and/or virtual).
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Compensation:
York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award.
Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.
Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.
York is committed to ensuring the way we work serves our diverse community and advances our commitment to Living Well Together, one of the Six Priorities for Action in the University Academic Plan.
The selected incumbent for this role is eligible for a hybrid work arrangement which will be confirmed based on operational requirements.
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