Front Desk Receptionist - Calgary, Canada - MaKAmi College

MaKAmi College
MaKAmi College
Verified Company
Calgary, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Work in a purpose driven career with MaKami College, a provincially licensed college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.


MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more.

Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue.

We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration.

MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.


The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.

We are currently searching for an experienced Full-Time
Evening Receptionist to join the team at our
Marlborough Mall campus.

As the face of MaKami College, the role is responsible for providing our students with outstanding customer service and an exceptional experience while attending the college.


Major Accountabilities/Responsibilities

(

_Including but not limited to the following): _

  • Meet and greet all students, instructors and clients, making them feel welcome in a warm and sincere manner, directing them to the appropriate area of the College
  • Answer and redirect telephone calls to the appropriate individuals
  • Direct incoming mail and faxes to the appropriate person
  • Act as a liaison between students and those employees who work with them
  • General administrative duties to assist the Student Success Centre including photocopying, data entry, filing, etc.
  • Schedule and change client bookings for clinic as required, liaise with the Clinic Coordinator to ensure that any special or unusual client requests are known
  • Assist with setting up and tearing down events or workshops
  • Other duties as assigned which are deemed necessary to support colleagues in their roles or support the College in achieving its goals and objectives

Education and Experience

  • Knowledge of customer service principles and practices
  • Strong verbal and written communication skills
  • Organized with strong attention to detail
  • Good keyboard/typing skills
  • Able to work with a multiline phone system
  • Patient and attentive to all individuals in a fastpaced environment
  • Flexible and able to change within strict time constraints and meet deadlines
  • Strong time management skills
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