Retail Team Lead - Ottawa, Canada - New Balance

New Balance

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world.

We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged.

We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

At New Balance, We Got Now.

JOB MISSION

As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests.

You will lead by example through New Balance's Core Competencies.

This store is located at the Tanger Outlets in Kanata

MAJOR ACCOUNTABILITIES

Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
Be resultsdriven in achieving our store key performance indicators through training and development of our associates
Deliver a great guest experience utilizing our GUEST service model
Opening/closing the store
Follow safety and reporting regulations, including proper lifting procedures

REQUIREMENTS FOR SUCCESS

Must be 18 years of age or older.
2 years' retail supervisory experience preferred
High school diploma or equivalent educational experience
Demonstrated leadership ability
Strong customer service and verbal communication skills
Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration.

Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates.

North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed.

Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.