Datacenter Operations Business Program Manager - Toronto, Canada - Microsoft

Microsoft

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a

Datacenter Business Operations Program Manager II with the primary focus at reducing stranded capacity by being a key member of the local team in the deployment planning and optimization of the IT capacity, working closely with Electrical Engineers and Critical Environment Field Service Engineer.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.

As a CO+I Business Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

By enabling data center capacity through increased Infrastructure Utilization Effectiveness (IUE) and Power Harvesting (PH), you will lead the retrofit efforts to upgrade legacy datacenters and harvest capacity in our existing fleet.

As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action

Responsibilities:

As a Datacenter Operations Business Program Manager:

Support the Regional Leader with strategic the tactical projects and initiatives that need to be planned and executed in a timely manner.

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Manage Field Employee communications including townhalls, organizing listening sessions, and local campus level communications.
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Build operational Power BI reports that will enable management to make data driven decisions.
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Automate Power BI dashboards using complex back-end data structures.
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Create data models that transform raw data into useful insights.
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Establish functional specifications for reporting apps requiring an understanding of business needs.
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Track key performance indicators (OKR's) for the team.
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Analyze business requirements and processes and recommend improvements to leadership team for implementation.
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Create and maintain documentation required by the regional leader.
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Manage local procurement activities as required by the regional leader.
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Liaise with the Data Center Operational Efficiencies team to ensure campus level financial planning and performance reviews are conducted in accordance with the rhythm of business fiscal calendars and objectives.
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Support the field operations leadership teams to operationalize all strategic initiatives consistently and effectively at the regional level.

Capabilities important to success include:

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Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity.
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Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives.
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Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
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Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences.
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Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs.
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Process and Technology:Demonstrate a solid understanding of IT and CE environments including operational processes and industry best practices.
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Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions, or priorities to respond to changing situations.
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Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over.

Qualifications:

Qualifications:

Required Qualifications: