Account Executive - Whitby, Canada - YRC Inc. dba YRC Freight
Description
JOB SUMMARY
Develops, establishes and maintains customer relationships and partnerships to meet or exceed revenue and profit goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Actively pursue and qualify valued business opportunities. Implement successful selling strategies/techniques.
- Manage new and established account development for continued revenue and profit growth. Define and propose specific approaches to meet and exceed customer needs.
- Identify situations requiring effective negotiation and maintain positive client relationships throughout any issue resolution process.
- Take ownership in the work. Advance expertise and value by increasing knowledge of products, services and pricing. Seek opportunities to maximize contribution in current role.
- Utilize available resources and knowledge to orchestrate solutions that increase market share and profitability.
COMPETENCIES
- Adaptability
- Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
- Building Trusting Relationships
- Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Collaborating
- Working cooperatively with others to help a team or work group achieve its goals.
- Communication
- Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
- Initiating Action
- Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
- Work Standards
- Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; selfimposing standards of excellence rather than having standards imposed.
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