Account Executive - Whitby, Canada - YRC Inc. dba YRC Freight

Sophia Lee

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Description

JOB SUMMARY
Develops, establishes and maintains customer relationships and partnerships to meet or exceed revenue and profit goals.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Actively pursue and qualify valued business opportunities. Implement successful selling strategies/techniques.
  • Manage new and established account development for continued revenue and profit growth. Define and propose specific approaches to meet and exceed customer needs.
  • Identify situations requiring effective negotiation and maintain positive client relationships throughout any issue resolution process.
  • Take ownership in the work. Advance expertise and value by increasing knowledge of products, services and pricing. Seek opportunities to maximize contribution in current role.
  • Utilize available resources and knowledge to orchestrate solutions that increase market share and profitability.

COMPETENCIES

  • Adaptability
  • Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.


  • Building Trusting Relationships

  • Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.


  • Collaborating

  • Working cooperatively with others to help a team or work group achieve its goals.


  • Communication

  • Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.


  • Initiating Action

  • Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.


  • Work Standards

  • Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; selfimposing standards of excellence rather than having standards imposed.

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